探索营销管理中的消费者心理学:通过描述性探究和文献综述的战略视角

Fitriani Mandung, Fitrniani Mandung, S. Sahari, Sitti Rahmi Razak
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引用次数: 0

摘要

本研究深入探讨了营销管理领域中消费者心理的复杂动态,旨在为营销人员和研究人员提供有价值的见解。研究采用描述性探究方法,探讨了影响消费者行为的各种因素,包括内部决定因素、认知过程和外部影响。通过系统的文献回顾和主题分析,研究阐明了品牌资产在推动消费者选择和购买行为方面的关键作用。此外,研究还强调了定价策略、认知偏差和冲动购买行为在影响消费者偏好和决策方面的重要作用。研究结果强调了了解情景线索、情绪状态和个人特质之间的相互作用在推动冲动性购买方面的重要性,为营销人员寻求利用自发购买机会提供了可操作的见解。此外,研究还发现了一些新趋势,如社交媒体、文化价值观和体验式营销对消费者行为的影响,为这一动态领域的进一步研究铺平了道路。总之,这项研究为当前有关消费者心理的讨论做出了贡献,并为旨在提高品牌参与度、培养客户忠诚度和推动可持续业务增长的营销人员提供了实际意义。
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Exploring Consumer Psychology in Marketing Management: A Strategic Perspective through Descriptive Inquiry and Literature Review
This study delves into the intricate dynamics of consumer psychology within the realm of marketing management, aiming to provide valuable insights for marketers and researchers alike. Employing a descriptive inquiry methodology, the research explores various factors influencing consumer behavior, including internal determinants, cognitive processes, and external influences. Through a systematic literature review and thematic analysis, the study elucidates the critical role of brand equity in driving consumer choice and purchase behavior. Additionally, the research highlights the significance of pricing strategies, cognitive biases, and impulse buying behavior in shaping consumer preferences and decisions. The findings underscore the importance of understanding the interplay between situational cues, mood states, and individual traits in driving impulse purchases, offering actionable insights for marketers seeking to capitalize on spontaneous buying opportunities. Moreover, the study identifies emerging trends such as the influence of social media, cultural values, and experiential marketing on consumer behavior, paving the way for further research in this dynamic field. Overall, this research contributes to the ongoing discourse on consumer psychology and offers practical implications for marketers aiming to enhance brand engagement, foster customer loyalty, and drive sustainable business growth.
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