基于 VAM 的游客采用虚拟现实技术的影响因素研究

Jinjin Wang
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引用次数: 0

摘要

本研究利用基于价值的采用模型(VAM)来研究影响国内游客采用虚拟现实(VR)技术进行虚拟旅游的决定因素。重点在于感知价值,同时考虑收益和成本。数据收集自一家虚拟现实主题公园的 238 名游客。调查问卷测量了感知价值、收益(新奇感、视觉吸引力、实用性)、成本(费用、不适感、复杂性)和享乐动机。结构方程模型用于分析变量之间的关系。新奇感、视觉吸引力和实用性对感知价值有积极影响,而不适感和复杂性对感知价值有消极影响。享乐动机也有积极影响。感知成本对感知价值的影响不大。为了促进旅游业采用虚拟现实技术,旅游景点应提高感知效益(新颖性、视觉吸引力、实用性),降低感知成本(不适感、复杂性)。互动性和娱乐元素可以提高乐趣和价值。视觉内容应逼真、吸引人。VR 设备的舒适度至关重要,应避免复杂的使用方法。未来的研究可以探索性别和年龄差异以及农村地区的采用意向。本研究深入探讨了推动虚拟旅游采用 VR 的因素,为相关文献做出了贡献。它强调了感知价值和享乐动机在影响消费者使用 VR 技术进行旅游体验的意愿方面所起的作用。此外,研究结果还为营销人员在旅游领域推广 VR 应用提供了实用指导。
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Research on factors influencing tourists’ adoption of virtual reality technology based on VAM
The present study utilizes the Value-based Adoption Model (VAM) to examine the determinants that influence the adoption of Virtual Reality (VR) technology for virtual tourism among domestic visitors. The focus is on perceived value, considering both benefits and costs. Data was collected from 238 visitors at a VR theme park. A questionnaire measured perceived value, benefits (novelty, visual appeal, usefulness), costs (expenses, discomfort, complexity), and hedonic motivation. Structural equation modeling was used to analyze the relationships between variables. Perceived novelty, visual appeal, and usefulness positively influence perceived value, while perceived discomfort and complexity negatively impact it. Hedonic motivation also has a positive influence. Perceived cost doesn't significantly impact perceived value. To promote VR adoption in tourism, attractions should enhance perceived benefits (novelty, visual appeal, usefulness) and reduce perceived costs (discomfort, complexity). Interactivity and entertainment elements can enhance enjoyment and value. Visual content should be realistic and appealing. The comfort of VR devices is crucial, and complex usage should be avoided. Future research can explore gender and age differences and rural adoption intentions. This study contributes to the literature by providing insights into the factors driving VR adoption for virtual tourism. It underscores the role of perceived value and hedonic motivation in shaping consumers' intentions to use VR technology for tourism experiences. Moreover, the findings offer practical guidance to marketers in promoting VR adoption within the tourism context.
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