智能手机成瘾对强迫性应用程序下载倾向的影响:Z 世代消费者的保护因素

IF 3.5 Q2 BUSINESS Young Consumers Pub Date : 2024-04-15 DOI:10.1108/yc-09-2023-1870
Nadia Jimenez, Sonia San Martin, Paula Rodríguez-Torrico
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引用次数: 0

摘要

目的 本研究旨在关注智能手机成瘾如何影响年轻消费者与移动技术相关的行为(即强迫下载应用程序的倾向)。经过全面的文献综述,并遵循风险和保护因素框架,本研究探讨了可减轻其影响的因素(复原力、家庭和谐、感知到的社会支持和社会资本)。 本研究采用基于协方差的结构方程建模方法,分析了从西班牙 275 名 Z 世代(Z 世代)智能手机用户收集到的数据。研究结果研究结果表明,适应能力是预防智能手机成瘾的关键因素,智能手机成瘾会助长强迫性应用程序下载倾向,这对年轻的 Z 世代消费者来说是一个相关的不利因素。原创性/价值通过风险和保护因素框架的视角,本研究重点关注预防智能手机成瘾的保护因素及其对应用程序消费的负面影响。它还提供了年轻消费者容易对智能手机上瘾的证据,这不是因为设备本身,而是因为与应用程序消费相关的行为。
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Effect of smartphone addiction on compulsive app downloading tendency: protective factors for generation Z consumers

Purpose

This study aims to focus on how smartphone addiction impacts young consumer behavior related to mobile technology (i.e. the compulsive app downloading tendency). After a thorough literature review and following the risk and protective factors framework, this study explores factors that could mitigate its effects (resilience, family harmony, perceived social support and social capital).

Design/methodology/approach

The study used the covariance-based structural equation modeling approach to analyze data collected from 275 Generation Z (Gen Z) smartphone users in Spain.

Findings

Results suggest that resilience is a critical factor in preventing smartphone addiction, and smartphone addiction boosts the compulsive app downloading tendency, a relevant downside for younger Gen Z consumers.

Originality/value

Through the lens of the risk and protective factors framework, this study focuses on protective factors to prevent smartphone addiction and its negative side effects on app consumption. It also offers evidence of younger consumers’ vulnerability to smartphone addiction, not because of the device itself but because of app-consumption-related behaviors.

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来源期刊
Young Consumers
Young Consumers BUSINESS-
CiteScore
5.90
自引率
6.70%
发文量
20
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