评估作为非政府组织有效性决定因素的管理程序的质量

Simona Miškolci, Jaroslava Rajchlová
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引用次数: 0

摘要

管理质量是提高非营利组织效率的基本前提之一。所提出的基于 "计划-执行-检查-行动 "的评估方法能够通过对非营利组织的管理分析找出不足之处,并根据管理过程的质量制定基准,从而不断改进。案例评估研究显示了应用结果,其解释综合了该方法的利弊。
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Evaluation of the quality of management processes as a determinant of NGOs' effectiveness
One of the essential prerequisites for increasing nonprofit organizations' effectiveness is the management's quality. The proposed Plan‐Do‐Check‐Act‐based evaluation method enables the NGO management analysis to identify shortcomings and allows benchmarking according to the quality of management processes for continuous improvement. The case evaluation study shows the application results, and their interpretation synthesizes the method's benefits and drawbacks.
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