上司对声音的认可会增强还是限制声音发出者的个人主动性?通过自豪感和羡慕感产生的反作用。

Mingyun Huai, Xueqi Wen, Zihan Liu, Xingyu Wang, Wen-Dong Li, Mo Wang
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引用次数: 0

摘要

以往的研究虽然探讨了上司声音认可的前因后果,但普遍忽视了其对发声者的情感和行为反应的影响,这可能是由于一个基本假设,即上司的声音认可本质上是有益的,可能会鼓励发声者在未来采取更积极主动的行为。在本研究中,我们提供了一个理论模型,说明上司的声音认可对发声者随后的个人主动性的双刃效应。借鉴认知评价理论和相关研究,我们提出,上司的声音认可会促使发声者产生两种不同的认知评价过程,从而唤起两种截然不同的情感体验--感到自豪和感到羡慕--并对发声者随后的个人主动性产生相反的影响。具体地说,语音认可不仅会让发声者感到自豪,从而提高他们随后的个人主动性,还会让他们感到被嫉妒,从而降低他们随后的个人主动性。此外,我们还从社会建构主义的角度扩展了情绪认知评价理论,将同事的支持--一种重要的关系背景--作为影响声音认可对自豪感和被羡慕感以及发声者随后的个人主动性影响的一个偶然因素。两项实地研究--对 119 名员工的 574 次观察结果进行的每周经验取样研究和对 180 名员工的 787 次观察结果进行的基于事件的每日经验取样研究--的结果在很大程度上支持了我们的理论模型。这项研究表明,为了保持员工的积极性,必须考虑积极性三要素(即重点员工、主管和同事)中所有利益相关者的观点。(PsycInfo Database Record (c) 2024 APA, 版权所有)。
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Does voice endorsement by supervisors enhance or constrain voicer's personal initiative? Countervailing effects via feeling pride and feeling envied.
While the previous research has examined antecedents of supervisors' voice endorsement, it has generally overlooked its effects on voicers' affective and behavioral reactions, probably because of the underlying assumption that supervisors' voice endorsement is inherently beneficial and likely to encourage more proactive behaviors in the future. In this research, we offer a theoretical model of the double-edged effects of supervisors' voice endorsement on voicers' subsequent personal initiative. Drawing on cognitive appraisal theory and related research, we proposed that supervisors' voice endorsement prompts two different cognitive appraisal processes in voicers that evoke two distinct emotional experiences-feeling pride and feeling envied-with countervailing effects on voicers' subsequent personal initiative. Specifically, voice endorsement results in voicers not only feeling pride, which enhances their subsequent personal initiative, but also in their feeling envied, which reduces their later personal initiative. Moreover, we extend the cognitive appraisal theory of emotion from a social constructionist approach by incorporating coworker support-an important relational context-as a contingent factor shaping the effects of voice endorsement on feeling pride and feeling envied and on voicers' subsequent personal initiative. The results from two field studies-a weekly experience sampling study with 574 observations from 119 employees and an event-based daily experience sampling study with 787 observations from 180 employees-largely support our theoretical model. This research suggests the importance of considering the perspectives of all the stakeholders in the proactivity triad (i.e., the focal employee, the supervisor, and coworkers) in order to sustain employee proactivity. (PsycInfo Database Record (c) 2024 APA, all rights reserved).
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