情绪能力和情绪智力

Надія Максимчук
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引用次数: 0

摘要

文章探讨了研究情商重要性及其在现代管理者管理活动中作用的新方法,分析了情商的组成部分,阐述了情商发展水平与管理活动的有效性和程序性参数之间关系的特殊性。系统阐述了研究情商本质和结构的主要方法。证明了情商发展在管理活动中的重要作用。概述了管理者专业能力结构中的情商维度。指出了情商对管理者激励活动的影响程度。阐述了发展情商的主要标准及其对管理活动有效性的影响。当今组织的效率不仅取决于最新技术的使用,还取决于管理者如何通过开发情商巧妙地释放员工的潜能。现代组织活动的一个特点是,活动的效率和组织成就的规模取决于情商的发展水平,尤其是在管理领域。在这种情况下,就出现了情绪管理的发展、评估自己和下属活动的技能和能力的形成以及强制性披露的可能性等问题。 大量研究表明,情绪智力、个性和管理效率之间存在直接关系。企业领导者是那些具有高度发达的情商的人,其中包括发达的自我意识、自我调节、同理心和社交技能。这些要素直接影响管理者-领导者动机的形成。个人在现代社会中的作用正在迅速增长,因为企业乃至整个国家经济的发展都取决于个人。个人的和谐发展、对社会的成功适应以及在团队中营造良好的社会和心理氛围直接影响到企业的积极性和成功。不仅要有专业技能,还要鼓励下属在自我实现的过程中发展情商。管理者与下属之间的互动过程不可能变成一种标准的管理技术,因为它非常复杂,甚至难以用明确界定的技术和规则来概括。管理者在营造良好的社会和心理氛围方面起着关键作用。但是,只有情商足够高的管理者才能成功完成这项任务。这是因为他或她能够识别下属的情绪,并对他们的反应和感受做出适当的回应。这种成功互动的结果是,管理者与下属之间将实现相互理解。
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EMOTIONAL COMPETENCE AND EMOTIONAL INTELLIGENCE
The article examines new approaches to the study of the importance of emotional intelligence and its role in the management activities of a modern manager, analyzes the components of emotional intelligence, describes the peculiarities of the relationship between the level of development of emotional intelligence and the effective and procedural parameters of management activities. The main approaches to the essence and structure of emotional intelligence are systematized. The important role of emotional intelligence development in managerial activity is proved. The dimensions of emotional intelligence in the structure of professional competence of a manager are outlined. The phenomenological level of influence of emotional intelligence on the motivational activity of a manager is noted. The main criteria for the development of emotional intelligence and its impact on the effectiveness of managerial activity are allocated. The effectiveness of today's organizations depends not only on the use of the latest technologies, but also on how skillfully managers unleash the potential of their employees through the development of emotional intelligence. One of the peculiarities of modern organizational activities is that the efficiency of activities and the scale of organizational achievements depend on the level of development of emotional intelligence, especially in the field of management. In this context, questions arise about the development of emotional management, the formation of skills and abilities to assess one's own and subordinates' activities, and the possibility of their mandatory disclosure Numerous studies show a direct relationship between emotional intelligence, personality, and managerial effectiveness. Business leaders are those who have highly developed emotional intelligence, which includes developed self-awareness, self-regulation, empathy, and social skills. These components directly affect the formation of manager-leader motivation. The role of the individual in the modern world is growing very rapidly, as the development of the enterprise and the country's economy as a whole depends on the individual. The harmonious development of the individual, his or her successful social adaptation, and the creation of a favorable social and psychological climate in the team directly affect the motivation and success of the enterprise. It is necessary not only to have professional skills but also to encourage subordinates to develop emotional intelligence in the process of self-realization. It is impossible to turn the process of interaction between management and subordinates into a standard management technology, as it is very complex and difficult to even outline with clearly defined techniques and rules. The manager plays a key role in creating a favorable social and psychological climate. But only a manager with a sufficiently developed emotional intelligence will successfully cope with this task. This is because he or she is able to recognize the moods of subordinates and respond adequately to their reactions and feelings. As a result of such successful interaction, mutual understanding between the manager and subordinates will be achieved.
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