评估全球大流行病期间非营利组织能力与组织有效性之间的关系

IF 1.9 4区 管理学 Q2 COMMUNICATION Management Communication Quarterly Pub Date : 2024-04-29 DOI:10.1177/08933189241249759
Rong Wang, Hillary Hamilton
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引用次数: 0

摘要

在能力有效性应急模型的指导下,我们研究了 COVID-19 期间组织能力与绩效指标之间的关系。我们将业务能力和董事会领导能力概念化为以流程为导向的能力,以确保组织的有效运作,并体现出责任感。技术能力和网络能力被定义为以资源为导向,帮助实现组织目标。我们使用了两个有效性指标来衡量投入产出的成功,即目标的实现情况以及组织根据评估数据(即专业数据的使用)学习和调整以改善其绩效的能力。从美国东南部一个州的非营利组织收集的调查数据显示,由于运营方面的挑战,非营利组织普遍表现不佳。运营能力和技术能力与目标实现呈负相关;然而,这两种能力和董事会领导能力均与专业数据的使用呈正相关。启示说明了如何将危机转化为建设复原力的机会。
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Evaluating the Relationship Between Nonprofit Capacities and Organizational Effectiveness During a Global Pandemic
Guided by the contingency model of capacity effectiveness, we examine the relationship between organizational capacities and performance indicators during COVID-19. We conceptualized operational capacity and board leadership capacity as process oriented to ensure organizations’ effective functioning and to demonstrate accountability. Technological capacity and networking capacity were defined as resource oriented to help accomplish organizational goals. We used two effectiveness indicators to capture the input-output success measured by goal attainment and an organization’s ability to learn and adapt to improve its performances based on evaluation data (i.e., professional data use). Survey data collected from nonprofits located in a southeastern U.S. state showed that generally nonprofits were not performing well due to operation challenges. Operational capacity and technological capacity were negatively related to goal attainment; however, these two capacities and board leadership capacity were all positively related to professional data use. Implications describe how to turn a crisis into an opportunity to build resilience.
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来源期刊
CiteScore
4.30
自引率
16.00%
发文量
35
期刊介绍: Management Communication Quarterly presents conceptually rigorous, empirically-driven, and practice-relevant research from across the organizational and management communication fields and has strong appeal across all disciplines concerned with organizational studies and the management sciences. Authors are encouraged to submit original theoretical and empirical manuscripts from a wide variety of methodological perspectives covering such areas as management, communication, organizational studies, organizational behavior and HRM, organizational theory and strategy, critical management studies, leadership, information systems, knowledge and innovation, globalization and international management, corporate communication, and cultural and intercultural studies.
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