识别、适应、坚持

IF 3.6 Q2 COMPUTER SCIENCE, INFORMATION SYSTEMS Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies Pub Date : 2024-05-13 DOI:10.1145/3659585
Jarrett G.W. Lee, Bongshin Lee, Soyoung Choi, JooYoung Seo, Eun Kyoung Choe
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引用次数: 0

摘要

个人保健技术(PHTs)往往不考虑盲人的无障碍需求,使他们无法使用这些技术的功能和数据。然而,尽管存在无障碍障碍,一些盲人仍坚持使用这些系统,甚至对其表示满意。为了深入了解盲人用户长期使用公共卫生技术的经历,我们采访了 11 位继续使用此类技术的盲人,讨论并观察了他们过去和现在与系统的交互情况。我们报告了盲人用户遇到的可用性问题和他们如何适应这些情况,以及在无障碍环境不佳的情况下坚持使用 PHT 的理论。我们思考了如何改善公共卫生工具对盲人用户的无障碍性和可用性的策略,以及帮助这些系统中的无障碍功能正常化的想法。
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Identify, Adapt, Persist
Personal health technologies (PHTs) often do not consider the accessibility needs of blind individuals, preventing access to their capabilities and data. However, despite the accessibility barriers, some blind individuals persistently use such systems and even express satisfaction with them. To obtain a deeper understanding of blind users' prolonged experiences in PHTs, we interviewed 11 individuals who continue to use such technologies, discussing and observing their past and current interactions with their systems. We report on usability issues blind users encounter and how they adapt to these situations, and theories for the persistent use of PHTs in the face of poor accessibility. We reflect on strategies to improve the accessibility and usability of PHTs for blind users, as well as ideas to aid the normalization of accessible features within these systems.
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来源期刊
Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies
Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies Computer Science-Computer Networks and Communications
CiteScore
9.10
自引率
0.00%
发文量
154
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