基于神经营销算法的性别对消费者包装颜色感知的影响

Natalia Kalkova
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引用次数: 0

摘要

神经营销工具的引入为通过研究神经生理对营销激励措施的反应来解读消费者行为创造了更多机会。本文旨在研究包装颜色对消费者选择奶酪产品行为的影响。感官营销原则构成了研究的方法框架。文章采用神经生理学方法来研究消费者在目测包装颜色时的反应。脑电图(EEG)记录和面部动作编码系统识别的情绪反应被用作实证。使用 EmoDetect 软件对情绪反应向量进行了评估。研究结果表明,奶酪包装的颜色会影响消费者的选择,不同性别和产品类别对颜色的感知也不同。根据脑电图数据分析,红色奶酪包装引发的女性情绪反应最强烈,而蓝色包装产生的反应最不强烈。在男性中,黑色和白色包装盒分别引起最强烈和最微弱的反应。女性在目测白色和红色奶酪包装时会产生积极的情绪反应,而男性则会对黑色包装产生积极的情绪反应。女性和男性最强烈的负面反应分别与蓝色和白色包装有关。我们的研究证实,女性和男性对包装颜色的情感认知存在差异,制造商在营销产品时应考虑到这一点,以吸引和保持消费者的注意力。
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Gender impact on consumer perception of packaging colour based on neuromarketing algorithms
The introduction of neuromarketing tools has created additional opportunities for deciphering consumer behaviour through studying neurophysiological responses to marketing incentives. The article aims to examine the effect of packaging colour on consumer behaviour when choosing cheese products. The principles of sensory marketing constitute the methodological framework of the study. It applies neurophysiological methods to investigate consumer reactions during visual examination of the packaging colour. Electroencephalogram (EEG) recordings and emotional responses identified by the Facial Action Coding System are used as empirical evidence. Vectors of emotional response were assessed using EmoDetect software. The research results show that the cheese packaging colour affects consumer choice, and its perception varies by gender and product group. According to EEG data analysis, the most intense emotional response in women was triggered by red cheese packaging, while blue packaging produced the least intense reaction. In men, it was black and white colours of boxes that induced the strongest and the weakest reaction, respectively. In women, a positive emotional response was recorded during visual examination of white and red cheese packaging, in men – of black ones. The most intense negative reactions were associated with blue and white packaging in women and men, respectively. Our study confirms that there are differences in emotional perception of the packaging colour between women and men, which should be considered by manufacturers to capture and keep consumer attention when marketing their products.
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