向无约束住院行为健康环境过渡

Dawn Bausman, Shawna Gigliotti, Margaret Meshok
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摘要

自行为健康领域初创以来,使用机械束缚等限制性干预措施一直是该领域的常见做法。使用束缚措施对患者和医疗服务提供者都产生了有害影响,与旨在支持康复历程的治疗环境背道而驰。通过领导力、工作场所发展和数据战略,在一个拥有 252 张床位的住院环境中完全杜绝了机械束缚的使用。并在接下来的一年中保持了这一成绩。该项目的目标是在行为健康住院环境中完全杜绝使用机械束缚。医院采用了 "减少使用隔离和约束的六大核心策略",力求为员工提供有循证实践支持的替代工具。其结果是减少约束过程中发生的创伤和伤害。该质量改进项目确定了组织内与减少束缚相关的流程、结构和患者结果。每个改进机会都包括对已确定障碍的需求评估。在创伤知情护理和 "六大核心战略 "的指导下,采取了必要的行动步骤,以实施变革,实现减少对住院患者使用四点式机械束缚的目标,进而减少身体和心理伤害,改善患者护理。实现零机械束缚的进展是循序渐进的。每天都会使用定性和定量数据来支持员工的干预措施。领导层和相关专业人员的积极投入为文化转变提供了支持,从几乎每天都使用机械约束到将机械约束视为失败的文化转变。这一成功一直持续到 2022 年,现在已成为贝尔蒙特护理的标准期望。通过该项目,一家为儿童、青少年和成人提供服务的急性住院行为健康医院取消了机械束缚。支持该项目的成功因素包括领导层的真正认可、强有力的员工培训以及持续的反馈和监督。该项目实现了至少一年的可持续性。贝尔蒙特并不是第一个在其项目中取消束缚的住院机构;但是,该项目提供了更多证据,证明只要在员工和培训方面投入足够的资金,就有可能在住院机构中实现无束缚。使用无创伤干预措施是一项额外的质量效益,它增强了该项目设计方式的优势。这种模式和辅助干预措施的实施可以为其他项目提供一个路线图,帮助员工和患者改善住院体验。
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Transition to a Restraint-Free Inpatient Behavioral Health Setting
The use of restrictive interventions, such as mechanical restraints, has been a common practice in behavioral health settings since the field’s early infancy. The use of restraints has a harmful impact on both patients and providers alike, contraindicating the therapeutic treatment environment aimed to support the healing journey. Using a strategy of leadership, workplace development, and data, the use of mechanical restraints was fully eliminated from a 252-bed inpatient setting. Performance was sustained over the following year. The goal of this project was to fully eliminate the use of mechanical restraints in an inpatient behavioral health setting. Adopting the Six Core Strategies for Reducing Seclusion and Restraint Use, the hospital sought to provide staff with alternative tools supported by an evidence-based practice. The result would be a reduction of trauma and injury occurring during the restraint process. This quality improvement project identified processes, structures, and patient outcomes related to restraint reduction within the organization. Each opportunity for improvement included a needs assessment for the identified barriers. The action steps necessary to implement change and accomplish the goal of reducing the use of four-point mechanical restraints in hospitalized patients were guided by trauma-informed care and the Six Core Strategies, in turn decreasing physical and psychological injuries, and improving patient care. Progress toward zero mechanical restraints was incremental. Both qualitative and quantitative data were used on a daily basis to support staff interventions. Active investment from leadership and allied professions provided support for a culture shift that went from using mechanical restraint almost daily to a culture where mechanical restraint is seen as a failure. This success was sustained through 2022 and is now a standard expectation for care at Belmont. This project enabled the removal of mechanical restraints from an acute inpatient behavioral health hospital servicing children, adolescents, and adults. The factors that supported the success of this project were true endorsement from leadership, robust staff training, and continuous feedback and supervision. Sustainability over at least one year was achieved. Belmont is not the first inpatient setting to eliminate restraints for its programming; however, this project provides additional evidence that a restraint-free inpatient setting is possible with sufficient investment in staff and training. Using trauma-free interventions was an additional quality benefit that has enhanced the advantages of the way this program was designed. The implementation of this model and supporting interventions can provide a roadmap for other programs seeking to enhance the inpatient experience for both staff and patients.
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