Facilitator, Meg Bolger, says we can all hone this skill

Facilitator, Meg Bolger, helps people move through difficult conversations, and has been training professional facilitators for the past 10 years. She's in her element in moments most of us might try to avoid, but notes that we are likely doing this work without realizing it. Anyone who leads a meeting, teaches a class, or supervises people is a facilitator, and can hone those skills to deepen engagement within the group.