负责任的学习型组织:在组织内部嵌入负责任创新的框架

Renate Wesselink, Eugen Popa
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摘要

本文的目的是探讨学习型组织的概念在多大程度上可以支持在组织中嵌入责任创新(RI)。设计/方法/途径根据企业社会责任、学习型组织和四螺旋合作领域的文献,作者构建了责任创新的责任学习型组织(RLO)框架。根据这一框架,作者区分了组织内部的学习过程和组织外部利益相关者的学习过程,前者类似于反身性,后者类似于 RI 的其他三个核心过程:预测、包容和响应。基于这些见解,作者认为,如果一个组织想要做好创新工作(创新被视为 RI 的核心),那么组织的核心价值观就应该起到指导作用。因此,应更多地强调反身性过程,并赋予员工参与制定这些价值观的权力,反过来,这些价值观又可以作为指南针,指导组织在与利益相关者互动时,克服在组织外部学习过程中遇到的所有不确定性。 原创性/价值 RI 的 RLO 框架说明了组织应首先促进哪些学习过程,以及在这些学习过程中,哪些内容对嵌入 RI 至关重要。此外,该框架还强调反身性是反应、包容和预测的条件。
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Responsible learning organizations: a framework to embed responsible innovation within organizations
Purpose The purpose of this paper is to explore the extent to which the concept of learning organization can support the embedding of responsible innovation (RI) in organizations. Design/methodology/approach Based on literature in the fields of corporate social responsibility, learning organizations and quadruple helix collaborations, the authors constructed the responsible learning organization (RLO) framework for RI. With the framework, the authors want to show that the RLO can enable RI within organizations. Findings Based on this framework, the distinction is made between, on the one hand, the learning processes inside the organization, which resemble reflexivity, and, on the other hand, the learning processes that take place with stakeholders outside the organization, which resemble the other three core processes of RI: anticipation, inclusion and responsiveness. Based on these insights, the authors argue that if an organization wants to do good on innovation, which is seen as the core of RI, organization’s core values should guide that. Practical implications Organizational core values should be developed by means of learning inside the organization. Therefore, the process of reflexivity should be stressed more, and employees should be empowered to take part in developing these values, which in return can guide the organization as a compass through all the uncertainty it will encounter during the learning outside the organization when interacting with stakeholders. Originality/value The RLO framework for RI shows what learning processes organizations should facilitate first and what content should be at stake during these learning processes to embed RI. Furthermore, the framework puts emphasis on reflexivity as a condition for responsiveness, inclusion and anticipation.
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