数字技术对伊斯兰银行服务发展的影响

Priska Cintya, Fauzatul Laily
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引用次数: 0

摘要

在当前的数字化时代,数字化转型已成为金融业(包括伊斯兰银行业)的一个重要问题。数字技术的发展影响了伊斯兰银行为客户提供服务的方式,使其能够接触到更多不同地点的客户,而不受实体办公室的限制。利用数字技术开发的数字银行服务为客户提供了方便、快捷和安全的交易。本研究旨在探讨数字技术对伊斯兰银行服务发展的影响。采用的货币研究方法是通过分析各种文献资料进行文献研究。结果表明,伊斯兰银行业的数字化转型具有重大影响,包括提高效率、生产力、服务质量和客户满意度。
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Pengaruh Teknologi Digital Dalam Perkembangan Layanan Perbankan Syariah
Digital transformation has become an important issue in the financial industry, including Islamic banking in the current digital era. The development of digital technology has affected the way Islamic banks provide services to customers, allowing them to reach more customers in various locations without being limited by physical offices. Digital banking services developed using digital technology provide convenience, speed, and security in transactions to customers. This study aims to examine the influence of digital technology in the development of Islamic banking services. The money research method used is a literature study by analyzing various literature sources. The results show that digital transformation in Islamic banking has a significant impact, including increased efficiency, productivity, service quality, and customer satisfaction.
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