{"title":"范式转变:通过系统文献综述探索数字技术对福利国家的影响","authors":"Sofia Alexopoulou","doi":"10.1111/spol.13054","DOIUrl":null,"url":null,"abstract":"This systematic literature review (SLR) explores the impact of digital technologies on welfare states and bureaucracies, analyzing the evolving dynamics between the state and citizens. The integration of digital technologies reshapes traditional interactions, granting citizens new levels of autonomy and responsibility. Service delivery evolves from conventional bureaucracies to dynamic, data‐driven systems. Employing the PRISMA methodology, the review covers articles from 2017 to 2024, synthesizing insights from 37 selected articles. Key themes, challenges, and opportunities associated with digital transformation in the welfare state are identified. The study offers valuable insights for policymakers, scholars, and practitioners navigating the complex intersection of technology and welfare provision. It underscores the need for a balanced approach to welfare transformation, addressing both the benefits of digitalization and potential challenges such as exclusion, citizen profiling, and other ethical concerns.","PeriodicalId":47858,"journal":{"name":"Social Policy & Administration","volume":"7 1","pages":""},"PeriodicalIF":2.6000,"publicationDate":"2024-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Paradigm shift: Exploring the impact of digital technologies on the welfare state through a systematic literature review\",\"authors\":\"Sofia Alexopoulou\",\"doi\":\"10.1111/spol.13054\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"This systematic literature review (SLR) explores the impact of digital technologies on welfare states and bureaucracies, analyzing the evolving dynamics between the state and citizens. The integration of digital technologies reshapes traditional interactions, granting citizens new levels of autonomy and responsibility. Service delivery evolves from conventional bureaucracies to dynamic, data‐driven systems. Employing the PRISMA methodology, the review covers articles from 2017 to 2024, synthesizing insights from 37 selected articles. Key themes, challenges, and opportunities associated with digital transformation in the welfare state are identified. The study offers valuable insights for policymakers, scholars, and practitioners navigating the complex intersection of technology and welfare provision. It underscores the need for a balanced approach to welfare transformation, addressing both the benefits of digitalization and potential challenges such as exclusion, citizen profiling, and other ethical concerns.\",\"PeriodicalId\":47858,\"journal\":{\"name\":\"Social Policy & Administration\",\"volume\":\"7 1\",\"pages\":\"\"},\"PeriodicalIF\":2.6000,\"publicationDate\":\"2024-07-04\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Social Policy & Administration\",\"FirstCategoryId\":\"90\",\"ListUrlMain\":\"https://doi.org/10.1111/spol.13054\",\"RegionNum\":2,\"RegionCategory\":\"社会学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q2\",\"JCRName\":\"DEVELOPMENT STUDIES\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Social Policy & Administration","FirstCategoryId":"90","ListUrlMain":"https://doi.org/10.1111/spol.13054","RegionNum":2,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"DEVELOPMENT STUDIES","Score":null,"Total":0}
Paradigm shift: Exploring the impact of digital technologies on the welfare state through a systematic literature review
This systematic literature review (SLR) explores the impact of digital technologies on welfare states and bureaucracies, analyzing the evolving dynamics between the state and citizens. The integration of digital technologies reshapes traditional interactions, granting citizens new levels of autonomy and responsibility. Service delivery evolves from conventional bureaucracies to dynamic, data‐driven systems. Employing the PRISMA methodology, the review covers articles from 2017 to 2024, synthesizing insights from 37 selected articles. Key themes, challenges, and opportunities associated with digital transformation in the welfare state are identified. The study offers valuable insights for policymakers, scholars, and practitioners navigating the complex intersection of technology and welfare provision. It underscores the need for a balanced approach to welfare transformation, addressing both the benefits of digitalization and potential challenges such as exclusion, citizen profiling, and other ethical concerns.
期刊介绍:
Social Policy & Administration is the longest established journal in its field. Whilst remaining faithful to its tradition in academic excellence, the journal also seeks to engender debate about topical and controversial issues. Typical numbers contain papers clustered around a theme. The journal is international in scope. Quality contributions are received from scholars world-wide and cover social policy issues not only in Europe but in the USA, Canada, Australia and Asia Pacific.