如何进行有效的辅导。

Kay Norman
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引用次数: 0

摘要

理由和要点:我们鼓励护士长和管理人员采用发展型和变革型领导风格,而教练正是他们可以用来实现这一目标的工具之一。除了正式的教练关系外,教练原则还适用于与员工进行的各种谈话,例如在评估、临床督导或培训期间。作为护士长或护士管理者,运用教练原则似乎对所有相关人员都有好处。辅导有助于建立相互信任的关系,使员工有能力为自己设定有意义的、以解决问题为中心的目标和行动,从而促进变革。然而,辅导实践有时会被误解,而无计划或无效实施的辅导可能会损害人际关系。- 教练并不是一种指令性的方法,相反,教练需要采取一种非评判性、支持性和合作性的立场。- 教练要求双方进入一个旨在带来改变的学习过程,并应建立在对学习过程的承诺之上。- 提出 "好奇 "的问题、鼓励批判性反思和积极倾听是有效教练对话的基础。反思活动:"如何 "文章有助于更新您的实践,并确保其始终以证据为基础。将这篇文章应用到你的实践中。思考并写一篇简短的文章:- 在指导你的直属团队成员或同事时,这篇文章会如何改进你的实践。- 您如何利用这些信息向护理专业学生和同事传授有关辅导的适当技巧和实证依据。
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How to undertake an effective coaching session.

Rationale and key points: Nurse leaders and managers are being encouraged to adopt developmental and transformational leadership styles, and coaching is one tool that they can use to that effect. Beyond formal coaching relationships, the principles of coaching can be relevant to a variety of conversations with staff, for example during appraisals, clinical supervision or training. Applying the principles of coaching as a nurse leader or nurse manager appears to have benefits for all involved. Coaching can help build trusting relationships and empower staff to set themselves meaningful and solution-focused goals and actions and therefore facilitate change. However, the practice of coaching is sometimes misunderstood, while coaching that is unplanned or implemented ineffectively may compromise relationships. •  Coaching is not a directive approach, instead the coach needs to adopt a non-judgemental, supportive and collaborative stance. •  Coaching requires both parties to enter a learning process aimed at bringing about change and should be built on a commitment to that learning process. •  Asking 'curious' questions, encouraging critical reflection and using active listening form the basis of an effective coaching conversation. REFLECTIVE ACTIVITY: 'How to' articles can help to update your practice and ensure it remains evidence based. Apply this article to your practice. Reflect on and write a short account of: •  How this article might improve your practice when coaching a member of your immediate team or a colleague. •  How you could use this information to educate nursing students and colleagues on the appropriate techniques and evidence base relating to coaching.

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Coaching members of the healthcare team to improve care provision. Identifying and addressing the challenges experienced by nursing associates. Concerns about practice: supporting staff by fostering a climate of psychological safety. Managing uncivil behaviour in the workplace. How to implement compassionate leadership in nursing teams.
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