"创新和数字化转型与导师制和心态的协同作用:餐饮业的战略框架"

IF 4 3区 经济学 Q1 ECONOMICS Journal of the Knowledge Economy Pub Date : 2024-07-12 DOI:10.1007/s13132-024-02213-3
Cheng-Hui Wang, Chih-Lun Wu
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引用次数: 0

摘要

本研究以连锁餐厅为背景,以酒店管理和信息系统领域为研究对象,旨在了解员工创新行为与数字化转型(DT)之间的关系。本研究的第一个目标是调查影响和促进采用数字化转型的变量。具体来说,导师制对采用数字化转型有直接影响,而创新行为和正念则具有中介效应。根据资源保护(COR)理论,餐厅员工作为情感劳动者,在经历资源枯竭(无论是情感资源、认知资源还是体力资源)时,将面临采用创新行为的挑战,这可能会阻碍DT的采用。第二个目的是探讨标准化对创新行为与数字化转型(IDT)意向之间关系的中介作用。本研究采用定量研究设计和结构方程模型(SEM)对 Wowprime 公司集团旗下的连锁餐厅进行调查。研究还探讨了影响个人创新行为并最终影响连锁餐饮企业数字化转型的变量。结果表明,导师制对参与 DT 的意愿有直接影响,并能通过促进创新行为来影响 DT。换句话说,DT 的配置应从最基本的指导单元开始。本文还讨论了理论贡献和管理意义、对未来研究的建议以及对连锁餐厅经营者的实用建议。
本文章由计算机程序翻译,如有差异,请以英文原文为准。

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“Synergizing Mentorship and Mindfulness with Innovation and Digital Transformation: A Strategic Framework for the Restaurant Industry “

The present research centers on understanding the relationship between innovative employee behavior and digital transformation (DT) in the context of a chain restaurant, in the fields of hospitality management and information systems. The first goal of this study is to investigate the variables that impact and facilitate the adoption of DT Specifically, mentorship has a direct influence on the adoption of DT while innovation behavior and mindfulness have mediating effects. According to the conservation of resources (COR) theory, restaurant employees, who are emotional laborers, will face challenges to adopting innovative behavior when they experience resource depletion (whether emotional, cognitive, or physical) which may hamper the adoption of DT. The second aim is to explore the mediating role of standardization on the relationship between innovative behavior and the intention of digital transformation (IDT). This study employs a quantitative research design and structural equation modeling (SEM) to investigate chain restaurants belonging to the Wowprime Corp Group. The variables that impact personal innovative conduct and ultimately impact digital transformation for chain eateries are also examined. The results suggest that mentorship has a direct impact on the intention to engage in DT and can influence it through the promotion of innovative behavior. In other words, the configuration of DT should commence with the most fundamental mentorship unit. The paper also includes a discussion of the theoretical contributions and managerial implications, suggestions for future research, and practical recommendations for chain restaurant operators.

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来源期刊
CiteScore
5.90
自引率
27.30%
发文量
228
期刊介绍: In the context of rapid globalization and technological capacity, the world’s economies today are driven increasingly by knowledge—the expertise, skills, experience, education, understanding, awareness, perception, and other qualities required to communicate, interpret, and analyze information. New wealth is created by the application of knowledge to improve productivity—and to create new products, services, systems, and process (i.e., to innovate). The Journal of the Knowledge Economy focuses on the dynamics of the knowledge-based economy, with an emphasis on the role of knowledge creation, diffusion, and application across three economic levels: (1) the systemic ''meta'' or ''macro''-level, (2) the organizational ''meso''-level, and (3) the individual ''micro''-level. The journal incorporates insights from the fields of economics, management, law, sociology, anthropology, psychology, and political science to shed new light on the evolving role of knowledge, with a particular emphasis on how innovation can be leveraged to provide solutions to complex problems and issues, including global crises in environmental sustainability, education, and economic development. Articles emphasize empirical studies, underscoring a comparative approach, and, to a lesser extent, case studies and theoretical articles. The journal balances practice/application and theory/concepts.
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