Muhammad Asim, Liu Zhiying, Usman Ghani, Muhammad Athar Nadeem, Xu Yi
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引用次数: 0
摘要
目的:本研究旨在探讨滥用性监督对员工帮助行为的不利影响,并以离职意向为中介,以伊斯兰工作伦理(IWE)为调节:采用定量方法,样本包括在巴基斯坦多家公立医院工作的 283 名护士。数据分析使用 SPSS 和 AMOS 的 PROCESS 宏:研究结果表明,滥用监督会减少护士的帮助行为。此外,研究还表明,离职意向对虐待性监督和护士的帮助行为之间的关系起到了中介作用。此外,引入 IWE 作为边界条件显示,当 IWE 越高时,中介联系越弱,反之亦然:本研究为医院当局制定干预策略和政策以减少医院中的滥用性督导提供了有价值的见解。医院管理层也应意识到滥用性督导对护士助人行为的不利影响,这可以通过推广与 IWE 一致的道德价值观来缓解:本研究为医院环境中滥用督导与助人行为之间联系的有限研究做出了宝贵贡献。它结合了资源保护理论,尤其是在医疗保健领域,从而提供了新的视角。此外,本研究通过调查离职意向的中介影响和 IWE 的调节作用,减轻了巴基斯坦公立医院中滥用性监督对护士帮助行为的不利影响,从而扩展了现有知识。
Abusive supervision and helping behavior among nursing staff: a moderated mediation model.
Purpose: This study aims to explore the adverse impacts of abusive supervision on helping behaviors among employees, as mediating by intention to leave and moderating by Islamic work ethics (IWE).
Design/methodology/approach: A quantitative approach was employed, and the sample consisted of 283 nurses working in various public sector hospitals in Pakistan. The data analysis was conducted using SPSS and AMOS with the PROCESS macro.
Findings: The results suggest that abusive supervision diminishes helping behavior among nurses. Additionally, the study reveals that intention to leave mediates the relationship of abusive supervision and nurses' helping behavior. Moreover, the introduction of IWE as a boundary condition reveals that the mediated link is weaker when IWE is higher, and vice versa.
Practical implications: This study provides valuable insights for hospital authorities to develop intervention strategies and policies aimed at reducing abusive supervision in hospitals. Hospital management should also be aware of the detrimental effects of abusive supervision on nurses' helping behaviors, which can be mitigated by promoting ethical values aligned with IWE.
Originality/value: This study makes a valuable contribution to the limited research on the link between abusive supervision and helping behaviors in hospital settings. It offers new perspectives by incorporating the Conservation of Resources theory, particularly within the healthcare sector. Furthermore, this research expands the current knowledge by investigating the mediating influence of intention to leave and the moderating effect of IWE in mitigating the adverse impact of abusive supervision on nurses' helping behavior in Pakistan's public sector hospitals.
期刊介绍:
■International health and international organizations ■Organisational behaviour, governance, management and leadership ■The inter-relationship of health and public sector services ■Theories and practices of management and leadership in health and related organizations ■Emotion in health care organizations ■Management education and training ■Industrial relations and human resource theory and management. As the demands on the health care industry both polarize and intensify, effective management of financial and human resources, the restructuring of organizations and the handling of market forces are increasingly important areas for the industry to address.