感知到的企业社会责任对购买意向的影响:感知有效性、利他归因和 CSR-CA 信仰的作用

IF 2.1 4区 心理学 Q2 PSYCHOLOGY, EXPERIMENTAL Acta Psychologica Pub Date : 2024-07-18 DOI:10.1016/j.actpsy.2024.104414
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引用次数: 0

摘要

随着市场经济的快速发展,消费者在购买产品时逐渐开始将企业社会责任(CSR)作为决定其购买意向的因素之一。本文以归因理论为基础,建立了一个调节中介模型来研究其内在机制,并通过问卷调查对概念模型进行了实证检验。结果表明,感知企业社会责任对消费者的购买意向有直接的正向影响,并通过利他主义归因对消费者的购买意向有间接的正向影响。消费者的感知有效性正向调节了感知企业社会责任对利他归因的影响,而对企业社会责任-企业能力(CSR-CA)的不同信念调节了利他归因与消费者购买意向之间的关系。最后,针对调查结果提出了一些建议,供学术界和产业界参考。
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Perceived CSR impact on purchase intention: The roles of perceived effectiveness, altruistic attribution, and CSR-CA belief

With the rapid development of market economy, consumers gradually begin to take corporate social responsibility (CSR) as one of the factors that determine their purchase intention when purchasing products. Based on the attribution theory, this paper develops a moderated mediation model to investigate its internal mechanism, and empirically tests the conceptual model through a questionnaire survey. The results indicate that Perceived CSR has a direct and positive impact on consumers' purchase intention and has an indirect and positive impact on consumers' purchase intention through altruistic attribution. Consumers' perceived effectiveness positively moderates the impact of Perceived CSR on altruistic attribution, while different beliefs about corporate social responsibility-corporate ability (CSR-CA) moderate the relationship between altruistic attributions and consumer purchase intentions. Finally, some recommendations are put forward for the results of the survey, for reference by the academia and industry.

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来源期刊
Acta Psychologica
Acta Psychologica PSYCHOLOGY, EXPERIMENTAL-
CiteScore
3.00
自引率
5.60%
发文量
274
审稿时长
36 weeks
期刊介绍: Acta Psychologica publishes original articles and extended reviews on selected books in any area of experimental psychology. The focus of the Journal is on empirical studies and evaluative review articles that increase the theoretical understanding of human capabilities.
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