Beyond borders: Building capacity and enhancing institutional resources for U.S.-Mexico virtual exchange initiatives

As the popularity of virtual exchange (VE) has increased worldwide in the wake of the COVID-19 pandemic, many higher education institutions are seeking the most efficient ways of building capacity for this practice. Using the context of VE implementations between the United States and Mexico as a case study, this research aimed to identify strategies for VE capacity-building that can be useful to institutions in a variety of contexts. The study included only instructors with experience implementing VE, the majority of whom had implemented VE multiple times, and used mixed methods data gathered via a questionnaire and focus groups. The findings identified specific examples of the types of resources that higher education institutions in the U.S. and Mexico may consider investing in, such as increased support for teaching with technology and different types of incentives for instructors’ continued VE engagement. Based on these findings, recommendations are made for strategies that universities worldwide can use to enhance the support they offer their VE instructors, including resource sharing with partner institutions and VE organizations.