为乌干达难民提供有效服务的公共传播。基里亚东戈难民安置点案例

J. Ojok, Arthur Owor
{"title":"为乌干达难民提供有效服务的公共传播。基里亚东戈难民安置点案例","authors":"J. Ojok, Arthur Owor","doi":"10.37284/eajass.7.1.2018","DOIUrl":null,"url":null,"abstract":"This study argues that Public Communication in Refugee Settlements, when managed professionally and structurally with a deliberate open feedback mechanism for the end-users of services provided by the government and its development partners, could be a great tool for the evaluation and enhancement of public services provided in Refugee Settlements. The study analyses the education and health sectors as parameters for the government’s service delivery in the case of the Kiryandongo Refugee Settlement. Taking a qualitative research methodology approach with the case of Kiryandongo Refugee Settlement, the study found that the Uganda Refugees Act (2006), which authorises service provision by the government to the refugees, has no specific public communication strategy or policy clearly spelled as a communication framework to support service provision feedback. Therefore, the study recommends a direct public engagement communication strategy involving refugees and relevant stakeholders in the public service provision with the ultimate goal of improving service delivery at Kiryandongo Refugee Settlement","PeriodicalId":504956,"journal":{"name":"East African Journal of Arts and Social Sciences","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"2024-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Public Communication for Effective Service Delivery to Refugees in Uganda. The Case of Kiryandongo Refugee Settlement\",\"authors\":\"J. Ojok, Arthur Owor\",\"doi\":\"10.37284/eajass.7.1.2018\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"This study argues that Public Communication in Refugee Settlements, when managed professionally and structurally with a deliberate open feedback mechanism for the end-users of services provided by the government and its development partners, could be a great tool for the evaluation and enhancement of public services provided in Refugee Settlements. The study analyses the education and health sectors as parameters for the government’s service delivery in the case of the Kiryandongo Refugee Settlement. Taking a qualitative research methodology approach with the case of Kiryandongo Refugee Settlement, the study found that the Uganda Refugees Act (2006), which authorises service provision by the government to the refugees, has no specific public communication strategy or policy clearly spelled as a communication framework to support service provision feedback. Therefore, the study recommends a direct public engagement communication strategy involving refugees and relevant stakeholders in the public service provision with the ultimate goal of improving service delivery at Kiryandongo Refugee Settlement\",\"PeriodicalId\":504956,\"journal\":{\"name\":\"East African Journal of Arts and Social Sciences\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2024-07-03\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"East African Journal of Arts and Social Sciences\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.37284/eajass.7.1.2018\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"East African Journal of Arts and Social Sciences","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.37284/eajass.7.1.2018","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0

摘要

本研究认为,如果对难民定居点的公共交流进行专业化和结构化的管理,并为政府及其发展合作伙伴所提供服务的最终用户建立有意的开放式反馈机制,那么公共交流就可以成为评估和加强难民定居点公共服务的重要工具。本研究分析了基里扬东戈难民定居点的教育和卫生部门,将其作为政府提供服务的参数。通过对基里扬东戈难民安置点的定性研究方法,研究发现授权政府向难民提供服务的《乌干达难民法》(2006 年)没有明确规定具体的公共传播战略或政策,作为支持服务反馈的传播框架。因此,研究建议制定一项直接的公众参与沟通战略,让难民和相关利益攸关方参与到公共服务的提供中来,最终目标是改善基里扬东戈难民安置点的服务提供情况。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
查看原文
分享 分享
微信好友 朋友圈 QQ好友 复制链接
本刊更多论文
Public Communication for Effective Service Delivery to Refugees in Uganda. The Case of Kiryandongo Refugee Settlement
This study argues that Public Communication in Refugee Settlements, when managed professionally and structurally with a deliberate open feedback mechanism for the end-users of services provided by the government and its development partners, could be a great tool for the evaluation and enhancement of public services provided in Refugee Settlements. The study analyses the education and health sectors as parameters for the government’s service delivery in the case of the Kiryandongo Refugee Settlement. Taking a qualitative research methodology approach with the case of Kiryandongo Refugee Settlement, the study found that the Uganda Refugees Act (2006), which authorises service provision by the government to the refugees, has no specific public communication strategy or policy clearly spelled as a communication framework to support service provision feedback. Therefore, the study recommends a direct public engagement communication strategy involving refugees and relevant stakeholders in the public service provision with the ultimate goal of improving service delivery at Kiryandongo Refugee Settlement
求助全文
通过发布文献求助,成功后即可免费获取论文全文。 去求助
来源期刊
自引率
0.00%
发文量
0
期刊最新文献
Emerging Evils in Post-Colonies Public Communication for Effective Service Delivery to Refugees in Uganda. The Case of Kiryandongo Refugee Settlement Choice and Use of Sangu Language Among Sangu Speakers of Mbarali Mbeya Region, Tanzania Therapeutic Painting and Sexual Violence Expressed by Students in Selected Secondary Schools in Bundibugyo District in Uganda Linguistic Codes for Security and Social Stability in Urhoboland: Implications for the Translator
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
已复制链接
已复制链接
快去分享给好友吧!
我知道了
×
扫码分享
扫码分享
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1