通过结构方程模型研究个性化护理、患者满意度和对护士信任度之间的关系。

IF 1.9 4区 医学 Q2 NURSING International Journal of Nursing Practice Pub Date : 2024-07-22 DOI:10.1111/ijn.13286
Zeynep Kevser Bilenler, Sebahat Ates
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引用次数: 0

摘要

介绍:本研究的目的是通过结构方程模型,在内科门诊接受治疗的患者中证明个性化护理对患者满意度和对护士信任度的影响:本研究是一项描述性、探索性和横断面研究,研究对象为 2023 年 1 月至 4 月期间在一家教育研究医院内科门诊接受治疗的患者。根据样本计算,确定至少需要 238 名患者参与研究,符合纳入标准并同意参与研究的 286 名患者构成了研究样本。研究使用 "患者身份识别表"、"个性化护理量表-患者版"、"纽卡斯尔护理满意度量表 "和 "护士信任度量表 "收集数据:患者对支持个体化的护理行为的认知水平为(2.71±0.99)分,对个体化的感知水平为(2.88±0.99)分,对护理满意度的平均测量水平为(77.17±12.67)分,对护士信任度的平均测量水平为(21.92±3.04)分。结果表明,随着患者对支持个体化护理行动的认识和对护理个体化的感知的提高,他们对护理的满意度和对护士的信任度也会提高:结论:认为接受了个性化护理的患者对护理的满意度和对护士的信任度较高。此外,随着参与者对护理满意度的提高,他们对护士的信任度也在提高。
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Investigating the relationship between individualized care, patient satisfaction and trust in nurses through structural equation modelling.

Introductions: The aim of this study was to demonstrate the impact of individualized nursing care on patient satisfaction and trust in nurses through structural equation modelling in patients receiving treatment in internal clinics.

Methods: The study is a descriptive, exploratory and cross-sectional research conducted with patients receiving treatment in the internal admission services of an educational research hospital between January and April 2023. According to sample calculations, it was determined that a minimum of 238 patients needed to be included in the study, and 286 patients who met the inclusion criteria and agreed to participate in the research formed the study sample. Data were collected using the 'Patient Identification Form', 'Individualized Care Scale-Patient Version', 'Newcastle Nursing Care Satisfaction Scale' and the 'Trust in Nurses Scale'.

Results: The level of awareness of nursing actions supporting individuality was found to be 2.71 ± 0.99, the level of perceiving individuality was 2.88 ± 0.99, the average level of nursing care satisfaction measured 77.17 ± 12.67 and the average level of trust in nurses was 21.92 ± 3.04. It was determined that as patients' awareness of nursing actions supporting individuality and their perception of individuality in care increased, they remained more satisfied with their care and had greater trust in nurses.

Conclusions: Patients who perceived receiving individualized care were found to have higher levels of patient satisfaction and trust in nurses. Additionally, it was observed that as participants' satisfaction with their care increased, their trust in nurses also increased.

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来源期刊
CiteScore
4.10
自引率
0.00%
发文量
85
审稿时长
3 months
期刊介绍: International Journal of Nursing Practice is a fully refereed journal that publishes original scholarly work that advances the international understanding and development of nursing, both as a profession and as an academic discipline. The Journal focuses on research papers and professional discussion papers that have a sound scientific, theoretical or philosophical base. Preference is given to high-quality papers written in a way that renders them accessible to a wide audience without compromising quality. The primary criteria for acceptance are excellence, relevance and clarity. All articles are peer-reviewed by at least two researchers expert in the field of the submitted paper.
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