{"title":"作为创新过程的中小企业数字化转型:对其决定因素的全面研究","authors":"Isidoro Romero, Huseyn Mammadov","doi":"10.1007/s13132-024-02217-z","DOIUrl":null,"url":null,"abstract":"<p>This paper analyses the factors that determine the process of digital transformation of small and medium-sized enterprises (SMEs). To this end, digital transformation is conceptually approached as an innovation process in a company that affects its products and processes. The proposed theoretical framework integrates, from a holistic perspective, three dimensions in the digital transformation process in SMEs: (1) the technological dimension; (2) the human capital dimension; and (3) the organizational/relational dimension. Furthermore, these dimensions manifest themselves at three levels of analysis: (a) the entrepreneur/manager; (b) the firm; and (c) the environment external to the firm. The empirical research presented in this paper is based on a representative survey of SMEs in Spain. The results highlight that both internal skills and external sources of knowledge regarding information and communication technology (ICT) through consultants, suppliers, universities and technological centers constitute critical and complementary drivers for digital innovation in SMEs. The analysis also reveals the importance of an explicit digital transformation strategy in the company and the distribution of responsibilities regarding digitalization beyond the leadership of the entrepreneur/manager. Likewise, the complex use of the Internet by entrepreneurs/managers is observed to favor digital product innovation, whereas their growth ambition stimulates digital process innovation. The results also indicate that the relevance of the aforementioned determinants varies somewhat for microenterprises compared to other SMEs.</p>","PeriodicalId":47435,"journal":{"name":"Journal of the Knowledge Economy","volume":"77 1","pages":""},"PeriodicalIF":4.0000,"publicationDate":"2024-07-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Digital Transformation of Small and Medium-Sized Enterprises as an Innovation Process: A Holistic Study of its Determinants\",\"authors\":\"Isidoro Romero, Huseyn Mammadov\",\"doi\":\"10.1007/s13132-024-02217-z\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<p>This paper analyses the factors that determine the process of digital transformation of small and medium-sized enterprises (SMEs). To this end, digital transformation is conceptually approached as an innovation process in a company that affects its products and processes. The proposed theoretical framework integrates, from a holistic perspective, three dimensions in the digital transformation process in SMEs: (1) the technological dimension; (2) the human capital dimension; and (3) the organizational/relational dimension. Furthermore, these dimensions manifest themselves at three levels of analysis: (a) the entrepreneur/manager; (b) the firm; and (c) the environment external to the firm. The empirical research presented in this paper is based on a representative survey of SMEs in Spain. The results highlight that both internal skills and external sources of knowledge regarding information and communication technology (ICT) through consultants, suppliers, universities and technological centers constitute critical and complementary drivers for digital innovation in SMEs. The analysis also reveals the importance of an explicit digital transformation strategy in the company and the distribution of responsibilities regarding digitalization beyond the leadership of the entrepreneur/manager. Likewise, the complex use of the Internet by entrepreneurs/managers is observed to favor digital product innovation, whereas their growth ambition stimulates digital process innovation. The results also indicate that the relevance of the aforementioned determinants varies somewhat for microenterprises compared to other SMEs.</p>\",\"PeriodicalId\":47435,\"journal\":{\"name\":\"Journal of the Knowledge Economy\",\"volume\":\"77 1\",\"pages\":\"\"},\"PeriodicalIF\":4.0000,\"publicationDate\":\"2024-07-27\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of the Knowledge Economy\",\"FirstCategoryId\":\"96\",\"ListUrlMain\":\"https://doi.org/10.1007/s13132-024-02217-z\",\"RegionNum\":3,\"RegionCategory\":\"经济学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q1\",\"JCRName\":\"ECONOMICS\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of the Knowledge Economy","FirstCategoryId":"96","ListUrlMain":"https://doi.org/10.1007/s13132-024-02217-z","RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"ECONOMICS","Score":null,"Total":0}
Digital Transformation of Small and Medium-Sized Enterprises as an Innovation Process: A Holistic Study of its Determinants
This paper analyses the factors that determine the process of digital transformation of small and medium-sized enterprises (SMEs). To this end, digital transformation is conceptually approached as an innovation process in a company that affects its products and processes. The proposed theoretical framework integrates, from a holistic perspective, three dimensions in the digital transformation process in SMEs: (1) the technological dimension; (2) the human capital dimension; and (3) the organizational/relational dimension. Furthermore, these dimensions manifest themselves at three levels of analysis: (a) the entrepreneur/manager; (b) the firm; and (c) the environment external to the firm. The empirical research presented in this paper is based on a representative survey of SMEs in Spain. The results highlight that both internal skills and external sources of knowledge regarding information and communication technology (ICT) through consultants, suppliers, universities and technological centers constitute critical and complementary drivers for digital innovation in SMEs. The analysis also reveals the importance of an explicit digital transformation strategy in the company and the distribution of responsibilities regarding digitalization beyond the leadership of the entrepreneur/manager. Likewise, the complex use of the Internet by entrepreneurs/managers is observed to favor digital product innovation, whereas their growth ambition stimulates digital process innovation. The results also indicate that the relevance of the aforementioned determinants varies somewhat for microenterprises compared to other SMEs.
期刊介绍:
In the context of rapid globalization and technological capacity, the world’s economies today are driven increasingly by knowledge—the expertise, skills, experience, education, understanding, awareness, perception, and other qualities required to communicate, interpret, and analyze information. New wealth is created by the application of knowledge to improve productivity—and to create new products, services, systems, and process (i.e., to innovate). The Journal of the Knowledge Economy focuses on the dynamics of the knowledge-based economy, with an emphasis on the role of knowledge creation, diffusion, and application across three economic levels: (1) the systemic ''meta'' or ''macro''-level, (2) the organizational ''meso''-level, and (3) the individual ''micro''-level. The journal incorporates insights from the fields of economics, management, law, sociology, anthropology, psychology, and political science to shed new light on the evolving role of knowledge, with a particular emphasis on how innovation can be leveraged to provide solutions to complex problems and issues, including global crises in environmental sustainability, education, and economic development. Articles emphasize empirical studies, underscoring a comparative approach, and, to a lesser extent, case studies and theoretical articles. The journal balances practice/application and theory/concepts.