督导对康复咨询师工作满意度和辞职意向的影响

S. Sabella, T. Landon, Jared C. Schultz
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摘要

在公共职业康复(VR)项目中,康复咨询师的招聘和留任仍然是一个长期存在的问题,对员工的工作条件和有效服务残障人士的能力有着广泛的影响。康复咨询师督导模式通常包括临床督导、行政督导和督导工作联盟(SWA)等变量,但探索这些因素与咨询师工作成果之间关系的实证研究十分有限。我们对来自各州自愿退休机构的 192 名执业康复咨询师进行了抽样调查,以研究这些因素如何影响咨询师的工作满意度和离职意向。结果表明,临床督导实践有助于提高工作满意度和降低辞职意向,有证据表明,这种影响是通过全部门办法中介的。在多元模型中,行政督导对结果的影响不大。研究结果表明,结合临床问题并平衡行政需求的定期督导课程可能有助于辅导员的留任。
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Supervision Impact on Rehabilitation Counselor Job Satisfaction and Intent-to-Quit
In the public vocational rehabilitation (VR) program, recruitment and retention of rehabilitation counselors remains a persistent concern that has broad implications for employee working conditions and the capacity to effectively serve individuals with disabilities. Rehabilitation counselor supervision models have commonly included clinical supervision, administrative supervision, and supervisory working alliance (SWA) variables, though there is limited empirical research exploring how these factors relate to counselor outcomes. A sample of 192 practicing rehabilitation counselors from state VR agencies were surveyed to investigate how these factors contribute to counselors’ job satisfaction and intent-to-quit. Results showed that clinical supervision practices contributed to higher job satisfaction and lower intent-to-quit, with evidence that this effect was mediated through the SWA. Administrative supervision was not a significant contributor to outcomes in multivariate models. Findings suggest that regular supervision sessions that incorporate clinical concerns and balance administrative demands may support counselor retention.
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