学术模式督导对医院护士工作量和压力的影响:文献综述

Sandra Helvitia Bulu, Regina Vidya Trias Novita
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摘要

由于复杂的工作要求和高压力,护士经常面临高工作量和巨大的压力。学术督导模式非常重要,因为它可以帮助护士管理工作量,提高技能和知识,减轻压力。有效的督导有望提高医疗服务质量和工作满意度,并对患者和整个医疗系统产生积极影响。本研究旨在确定学术模式督导对医院护士工作量和压力的影响。本研究采用文献综述的方法,以 "督导"、"学术模式"、"护士工作量 "和 "护士压力 "为关键词,查阅 Scopus 和 Google Scholar 数据库中 2014-2023 年发表的研究文章。根据对22篇研究文章的分析发现,学术模式督导对护士的工作绩效、工作满意度、工作积极性、护理质量、压力水平的降低以及整体医疗服务质量的提高都有积极影响。学术模式督导可以帮助护士提高技能和知识、改善服务、培养专业精神、增强独立性、改善护理、减少工作量、提高护士绩效、提供良好的情感支持和持续学习,并降低护士的压力水平。这项研究的意义表明,在医院实施学术模式督导可使护士获得更好的结果,包括提高工作满意度、减少压力和提高护理质量。因此,这可以提高病人的满意度,提高医疗保健系统的整体效率和效益。
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The Effect of Academic Model Supervision on the Workload and Stress of Nurses in Hospitals: A Literature Review
Nurses often face high workloads and significant levels of stress due to the demands of complex work and high pressure. The academic supervision model is important because it can help nurses manage workload, improve skills and knowledge, and reduce stress levels. Effective supervision is expected to improve the quality of health services, job satisfaction, and have a positive impact on patients and the health system as a whole. This study aims to determine the influence of academic model supervision on the workload and stress of nurses in hospitals. This study uses a literature review method from research articles in the Scopus and Google Scholar databases published in 2014-2023 with the keywords "Supervision", "Academic Model", "Nurse Workload", and "Nurse Stress". Based on the analysis of 22 research articles, it was found that the supervision of the academic model had a positive impact on nurse performance, job satisfaction, work motivation, quality of nursing care, reduction of stress levels, and improvement of overall health service quality. Academic model supervision can help nurses improve skills and knowledge, improve services provided, develop professionalism, increase independence, improve nursing care, reduce workload, improve nurse performance, provide good emotional support, and continuous learning, and reduce the level of stress experienced by nurses. The implications of this research suggest that implementing academic model supervision in hospitals can lead to better nurse outcomes, including enhanced job satisfaction, reduced stress, and improved quality of care. Consequently, this can result in higher patient satisfaction and a more efficient and effective health care system overall.
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