揭示住院环境和急诊科氧气中断事件的诱因

Lucy S. Bocknek, Deanna-Nicole C. Busog, Raj M. Ratwani, Jessica L. Handley, Katharine T. Adams, Rebecca Jones, Seth Krevat
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摘要

医用氧气经常用于医疗机构。在有限的现有文献中,我们已经注意到氧气中断所带来的挑战,例如由于工作人员之间的沟通问题或氧气罐设置不当而导致氧气罐耗尽。与氧气中断相关的挑战和患者安全问题一直存在。利用人为因素方法,我们的研究旨在了解住院环境中与氧气中断相关的患者安全事件报告的促成因素和背景,并提供基于个人和系统的解决方案。通过关键词匹配,我们识别并定性分析了 298 份患者安全事件报告,以了解导致氧气中断的因素、氧气中断发生时患者的位置、医护团队成员角色的交接中断情况以及是否正在使用高补给氧气。导致供氧中断最常见的因素是患者没有被转移到另一个氧气源(298 例中有 135 例,占 45.3%),其次是发现氧气罐空了(107 例,占 35.9%)、患者连接到一个正常的氧气源、没有氧气流动(25 例,占 8.4%)、供氧设备故障(22 例,占 7.4%)以及没有氧气可用(9 例,占 3.0%)。超过三分之一的氧气中断事件发生在患者入院的病房(298 例中有 109 例,占 36.6%)。大约 40% 的报告涉及交接故障(298 例中有 123 例,占 41.3%),最常见的故障发生在护士和病人转运人员之间(123 例中有 47 例,占 38.2%)。近四分之一的报告涉及需要大量补充氧气的患者(298 例中有 74 例,占 24.8%)。氧气中断事件会对患者安全造成严重影响。我们审查的许多氧气中断事件都是由于缺乏态势感知和交接中断造成的。将基于个人的解决方案(如纸质工具和核对表)与基于系统的解决方案(包括中央监控和监管系统)相结合,可能有助于降低氧气中断事件的风险。
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Unmasking the Contributing Factors to Oxygen Disruption Events in the Inpatient Environment and Emergency Department
Medical oxygen is frequently used in healthcare settings. Challenges with oxygen disruption, such as oxygen tanks running out due to communication issues between staff or tanks not being set up properly, have been noted in the limited existing literature. Challenges and patient safety issues associated with oxygen disruption persist. Utilizing a human factors approach, our study aims to understand the contributing factors and context of oxygen disruption–related patient safety event reports in the inpatient setting and provide person-based and system-based solutions. Through keyword matching, we identified and then qualitatively analyzed 298 patient safety event reports to understand the factors contributing to oxygen disruption, patient location when the oxygen disruptions occurred, hand-off breakdowns by healthcare team member role, and whether high supplemental oxygen was being administered. The most frequent contributing factor to oxygen disruption was the patient not being transferred to another source of oxygen (n=135 of 298, 45.3%), followed by tank found empty (n=107, 35.9%), patient connected to a functioning oxygen source, no oxygen flowing (n=25, 8.4%), oxygen delivery device malfunction (n=22, 7.4%), and no oxygen available (n=9, 3.0%). Over one-third of all oxygen disruption events occurred on the unit where the patient was admitted (n=109 of 298, 36.6%). Roughly 40% of reports involved a hand-off breakdown (n=123 of 298, 41.3%) and the most frequent breakdowns occurred between a nurse and a patient transporter (n=47 of 123, 38.2%). Almost one quarter of reports involved a patient with high supplemental oxygen requirements (n=74 of 298, 24.8%). Oxygen disruption events can have serious patient safety implications. Many of the oxygen disruption events we reviewed occurred due to lack of situational awareness and hand-off breakdowns. Combining person-based solutions, such as paper-based tools and checklists, with system-based solutions involving central monitoring and supervisory systems may help reduce the risk of oxygen disruption events.
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