印度尼西亚 PT LAZ 煤炭公司的沟通管理与变革思维

Harnanda Eko Rusdyawan, Harliantara Harliantara, Yenny Yenny, Nur’annafi Farni Syam Maella
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摘要

煤炭开采业务面临着诸多挑战,包括环境问题和动荡的市场形势。PT LAZ Coal Indonesia 是该行业的杰出参与者,一直走在管理这些错综复杂问题的前列。本研究旨在分析该公司的危机管理策略、领导方法和促进可持续发展的举措。本研究的理论方法以可持续发展管理中的系统思维原则为基础,这在最近的研究中得到了阐释。此外,本研究还探讨了行业报告和学术出版物中强调的危机时期熟练沟通和合作领导的重要性。本研究采用了 Robert K. Yin 的案例研究设计,包括定性和定量相结合的数据收集方法。我们对重要员工进行了全面访谈,仔细研究了内部文件和报告,并仔细检查了公司的运营和决策程序。研究结果强调,印尼 PT LAZ 煤炭公司成功的危机管理和可持续发展活动是其全方位方法的直接结果。该公司的高效管理策略强调透明沟通、利益相关者的参与以及合作解决问题,在有效应对复杂障碍方面发挥了关键作用。此外,该组织将环境、社会和治理(ESG)要素纳入战略规划的渐进方法,使其成为行业可持续发展努力的领导者。这项特殊调查的结果可以为其他煤炭开采业公司以及面临类似挑战的相关行业公司提供重要启示。研究结果强调了培养一种高度重视沟通、适应性和创新的企业文化的重要性,而这一切都源于对可持续发展的承诺。这对于提高企业抵御挑战和从挑战中恢复的能力以及保证其长期可持续性至关重要。
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Communicative Managerial and Transformative Think at PT LAZ Coal Indonesia
The coal mining business has numerous challenges, including environmental concerns and volatile market situations. PT LAZ Coal Indonesia, a prominent participant in this industry, has been in the forefront of managing these intricacies. This study aims to analyze the company's crisis management strategies, leadership approaches, and initiatives to foster sustainability. The study's theoretical approach is grounded in the principles of systems thinking in sustainability management, as elucidated in recent research. Furthermore, the study examines the significance of proficient communication and cooperative leadership in times of crisis, as highlighted in industry reports and scholarly publications. This study utilizes Robert K. Yin's case study research design and includes a combination of qualitative and quantitative data collection methods. We perform comprehensive interviews with essential staff members, scrutinize internal documents and reports, and closely examine the company's operations and decision-making procedures. The study's findings emphasize that PT LAZ Coal Indonesia's successful crisis management and sustainability activities are a direct outcome of its all-encompassing approach. The company's efficient managerial strategy, which places emphasis on transparent communication, engaging stakeholders, and collaborating to resolve issues, has played a pivotal role in effectively tackling complex obstacles. Furthermore, the organization's progressive methodology, which integrates environmental, social, and governance (ESG) elements into its strategic planning, has positioned it as a leader in the industry's sustainability endeavors. The results obtained from this particular investigation can offer significant insights for other companies operating in the coal mining industry, as well as those in allied sectors facing comparable challenges. The study's findings highlight the importance of cultivating a culture that places a high priority on communication, adaptability, and innovation, all motivated by a commitment to sustainability. This is essential for enhancing the ability of a business to withstand and recover from challenges, as well as guaranteeing its long-term sustainability.
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