Factors Affecting the Use of Orange Line Metro Train Service by University Students

Public transport is a vital infrastructural facility that must be contiguous for the public to use. Orange Line Metro Train Service has improved the public transportation facility in Lahore. To evaluate its performance, a study is conducted on students of the University of Engineering and Technology. Four dependent variables were selected for the study; time, comfort/ convenience, safety/ security, and economic feature. A survey was conducted and results were evaluated using Cronbach’s Alpha value on dependent variables. Correlation analysis and basic statistical analysis were also used in data analysis. It was found that gender has no significant difference in the perception of comfort/convenience features. Additionally, it was found that comfort significantly impacts a person’s reuse of OLMRTS compared to other variables due to the high Cronbach’s alpha value.