Jingyan Gao, Huimin Wang, Wenping Li, Gang Li, Shan He
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Research on the Effect of the Empathy Ability of AI Service Robots on Consumer Well-Being: The Chain Mediating Model
Artificial intelligence (AI) service robots represent a relatively new service paradigm with the potential to raise consumer well-being and service quality. Most previous studies ignored the signif...
期刊介绍:
The International Journal of Human-Computer Interaction addresses the cognitive, creative, social, health, and ergonomic aspects of interactive computing.
It emphasizes the human element in relation to the systems and contexts in which humans perform, operate, network, and communicate, including mobile apps, social media, online communities, and digital accessibility. The journal publishes original articles including reviews and reappraisals of the literature, empirical studies, and quantitative and qualitative contributions to the theories and applications of HCI.