客户在场对可再生能源建设和改造项目安全的重要性

Siri Holen, Ingeborg Eide, Eirik Albrechtsen
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摘要

众所周知,建筑业对工人的危害很大,是受伤率最高的行业之一。许多研究表明,领导参与建筑项目会影响安全,然而,客户管理角色如何在施工期间长期存在的重要性却没有得到关注。本研究旨在了解客户人员在与可再生能源有关的建筑工地上的存在如何影响安全,以及他们的存在所产生的影响。根据 18 个半结构式访谈,从客户和承包商两个角度提供了见解。结果表明,项目经理在项目的早期阶段就会决定派驻人员的程度,而这一决定是基于经济风险评估、知识转移以及项目规模和复杂性等因素做出的。结果发现,客户的存在对安全产生影响的三个主要因素是:i) 加强监督,提高风险意识;ii) 增加当地知识,找出有价值的问题解决方案;iii) 缩短沟通路径,减少不确定性,对进度产生积极影响。已确定的有关客户存在的挑战与过度参与和对危险视而不见有关。总之,客户人员的现场参与对于在客户和承包商之间建立对安全问题的共同理解非常重要,而这是远程协作所无法实现的,尤其是当项目变得越来越复杂时。
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Importance of client presence for safety in renewable energy construction and rehabilitation projects
The construction industry is known to be hazardous for its workers, being the industry with one of the highest injury rates. A number of studies show that leadership engagement in construction projects influence safety, however, the importance of how the client management role is carried out with regards to physical presence over time during construction has not been in focus. The aim of the study is to understand how safety is influenced by the presence of client personnel on construction sites related to renewable energy and the effects of their presence. Insights from both the client and contractor perspectives are provided, based on eighteen semi-structured interviews. The results show that degree of presence is determined by the project managers in early stages of the projects and this decision is based on factors such as economy risk assessment, knowledge transfer and projects size and complexity. Three main factors that stem from client’s presence are found to influence safety; i) increased monitoring which leads to higher risk awareness, ii) increased local knowledge which leads to identifying valuable solutions to issues and iii) shorter communication paths reduce uncertainty and positively impacts progress. Identified challenges regarding client’s presence are related to over-involvement and becoming blind to hazards. In conclusion, the client personnel’s onsite presence is important for creating a shared understating between client and contractor of safety issues, something that is not possible through remote collaboration, and especially important when projects increase in complexity.
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