客户忠诚度:伊斯兰金融业的系统文献综述和未来方向

IF 3 Q2 BUSINESS Cogent Business & Management Pub Date : 2024-08-14 DOI:10.1080/23311975.2024.2389464
Reem Abdulrahman Alfaisaly
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引用次数: 0

摘要

客户忠诚度已成为伊斯兰金融业真正关注的问题,促使人们对这一主题的研究进行全面回顾。因此,本研究对客户忠诚度进行了系统的文献综述。
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Customer loyalty: a systematic literature review and future directions in the Islamic Financial Industry
Customer loyalty has become a real concern in the Islamic finance industry, instigating a comprehensive review of studies on this topic. Thus, this study presents a systematic literature review on ...
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来源期刊
CiteScore
4.40
自引率
10.00%
发文量
301
审稿时长
16 weeks
期刊介绍: Cogent Business & Management is a fully peer-reviewed, open access journal with a mission to help researchers reach a truly global audience, interact with experts in their field, and discover new connections across diverse fields of research. Cogent Business & Management considers original research articles, reviews and letters in the following branches of business and management research: Accounting, Corporate Governance & Business Ethics Banking & Finance Information & Technology Management Management Marketing Operations Management.
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