Decoding Online Narratives and Unraveling Complexities in the Rohingya Refugee Crisis

The Rohingya refugee crisis, a humanitarian tribulation involving the persecution of the Rohingya Muslim ethnic minority group in Myanmar, has led to a massive exodus of refugees, primarily women and children, to neighboring Bangladesh. Analyzing public opinion toward the Rohingya crisis poses a challenge due to the time complexity of manually assessing individual expressions from the vast amount of text on online platforms. This research focuses on identifying hidden patterns in online discussions surrounding the Rohingya refugee crisis, employing topic modeling and a thematic sentiment analysis-based approach. It represents the first comprehensive exploration of public views on internet spaces to support this community. In the experiment, we identified 15 coherent topics from 6,840 unique documents with a high coherence score of about 0.60. The key themes explored encompass familial resilience, the urgency of addressing the refugee crisis, complexities within the Rohingya situation, religious and cultural elements, and geopolitical considerations. Sentiment analysis revealed nuanced emotional tones, with positive sentiments in discussions about refugee support and international aid and mixed or negative sentiments in topics concerning religious dynamics and women’s protection. The implications of this research extend to guiding policymakers, humanitarian organizations, and advocacy groups in developing targeted interventions, communication strategies, and informed policy initiatives. In addition, the findings emphasize the importance of understanding and responding effectively to the multifaceted challenges faced by the Rohingya community.