护士对控制工作场所暴力的风险因素和策略的看法:越南全国调查。

IF 1.3 4区 医学 Q4 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH Iranian Journal of Public Health Pub Date : 2024-08-01 DOI:10.18502/ijph.v53i8.16286
Sinh Minh Do, Nguyet Thi Nguyen, Anh Thi Lan Mai, Mai Thi Thuy Vu
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引用次数: 0

摘要

背景:我们旨在描述护士对工作场所暴力的风险因素和控制策略的看法:我们旨在描述护士对工作场所暴力的风险因素和控制策略的看法:为了实现研究目标,我们进行了一项在线横断面问卷调查。量表是根据国际劳工组织(ILO)、国际护士理事会(ICN)、世界卫生组织(WHO)和国际公共服务组织(PSI)等知名组织提供的指南以及以往的学术著作编制的。在实施之前,对李克特量表的有效性和可靠性进行了严格测试。调查于 2022 年 3 月至 5 月进行,涵盖越南 163 家公立医院,由这些医院的 2280 名护士完成:根据护士的看法,工作场所暴力(WPV)有几个关键的风险因素。这些因素包括病人及其家属的社会文化意识薄弱、医院人满为患、不遵守医院规章制度、对治疗结果抱有不切实际的期望以及工作人员之间的沟通问题。为了有效控制 WPV,护士们提出了一系列策略。这些策略包括提高医院服务质量和改善医院环境、培养积极的工作场所文化、建立全面的 WPV 事件报告和应对系统以及制定病人护理规程。相信这些策略可以减轻 WPV 的发生和影响,确保护士有一个更安全、更有保障的工作环境:医疗机构中的工作场所暴力受组织、临床和环境风险因素的影响。护士应采取多要素方法来管理职场暴力。本研究为越南制定有效策略打击工作场所暴力提供了宝贵的见解。
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Nurses' Perspectives on Risk Factors and Strategies to Control Workplace Violence: A National Survey in Vietnam.

Background: We aimed to describe nurses' perspectives on risk factors and strategies to control workplace violence.

Methods: To accomplish the study objectives, an online cross-sectional questionnaire-based investigation was conducted. The scales were developed in accordance with the guidelines provided by reputable organizations such as the International Labour Office (ILO), International Council of Nurses (ICN), WHO, and Public Services International (PSI), as well as previous scholarly works. Prior to implementation, the validity and reliability of the Likert scales were rigorously tested. The survey, conducted from March to May 2022, encompassed 163 public hospitals in Vietnam and was completed by 2,280 nurses employed in these institutions.

Results: According to nurses' perceptions, several key risk factors contribute to workplace violence (WPV). These include low socio-cultural awareness among patients and their family members, overcrowding in hospitals, non-compliance with hospital regulations, unrealistic expectations regarding treatment outcomes, communication issues among staff members. To effectively control WPV, nurses propose a range of strategies. These include enhancing the quality of hospital services and the hospital environment, fostering a positive workplace culture, establishing a comprehensive system for reporting and responding to incidents of WPV and developing patient care protocols. These strategies are believed to mitigate the occurrence and impact of WPV, ensuring a safer and more secure work environment for nurses.

Conclusion: Workplace violence in healthcare settings is influenced by organizational, clinical, and environmental risk factors. Nurses adopt a multi-component approach to manage workplace violence. This study provides valuable insights for developing effective strategies to combat workplace violence in Vietnam.

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来源期刊
Iranian Journal of Public Health
Iranian Journal of Public Health PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH-
CiteScore
2.20
自引率
7.10%
发文量
300
审稿时长
3-8 weeks
期刊介绍: Iranian Journal of Public Health has been continuously published since 1971, as the only Journal in all health domains, with wide distribution (including WHO in Geneva and Cairo) in two languages (English and Persian). From 2001 issue, the Journal is published only in English language. During the last 41 years more than 2000 scientific research papers, results of health activities, surveys and services, have been published in this Journal. To meet the increasing demand of respected researchers, as of January 2012, the Journal is published monthly. I wish this will assist to promote the level of global knowledge. The main topics that the Journal would welcome are: Bioethics, Disaster and Health, Entomology, Epidemiology, Health and Environment, Health Economics, Health Services, Immunology, Medical Genetics, Mental Health, Microbiology, Nutrition and Food Safety, Occupational Health, Oral Health. We would be very delighted to receive your Original papers, Review Articles, Short communications, Case reports and Scientific Letters to the Editor on the above men­tioned research areas.
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