Maria Emma Musio, Francesca Ginogi, Simone Casini, Graziana Lucente, Fiona Timmins, Mark Hayter, Gianluca Catania, Milko Zanini, Giuseppe Aleo, Loredana Sasso, Annamaria Bagnasco
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Significant correlations were observed between emotional intelligence and professional well-being, with negative correlations between emotional intelligence and both burnout (Pearson's r = -0.859) and post-traumatic stress (Pearson's r = -0.792), and a positive correlation with compassion satisfaction (Pearson's r = +0.917). Pre-hospital nurses displayed moderate levels of compassion satisfaction (27.3 ± 9.81), high emotional intelligence (28.0 ± 9.58), especially in empathy, and substantial levels of burnout (22.5 ± 6.09) and stress (21.2 ± 4.3).</p><p><strong>Discussion: </strong>The study found that pre-hospital emergency nurses exhibit moderate compassion satisfaction and above-average emotional intelligence, particularly in perceiving and managing others' emotions. However, they also experience significant levels of burnout and post-traumatic stress.</p><p><strong>Conclusions: </strong>Burnout and post-traumatic stress significantly affect pre-hospital emergency nurses. 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引用次数: 0
摘要
背景：院前急救护士经常处于高压力环境中，有可能出现职业倦怠和与压力相关的问题，从而影响其整体健康。职业生活质量量表（ProQoL）在医院护士中广泛使用，但在院前急救环境中仍未得到检验。目的：针对院前急救环境调整和验证职业生活质量量表，并探索情商对职业幸福感的保护作用：方法：采用混合方法进行研究。定性方法包括半结构式访谈，为修改项目提供信息，以便将 ProQoL 量表适用于院前急救环境。研究还采用了定量方法，通过内容效度和表面效度来评估情商与职业幸福感之间的关系：定性访谈建议针对院前急救环境改进 ProQoL，强调工作满意度和职业操守等因素。修订后的 21 项院前急救专业生活质量量表（PHE-ProQoL）具有很强的内容效度（I-CVI：0.86-1，S-CVI：0.9）和表面效度。情绪智力与职业幸福感之间存在显著相关性，情绪智力与职业倦怠（Pearson's r = -0.859）和创伤后应激（Pearson's r = -0.792）之间存在负相关，而与同情满意度（Pearson's r = +0.917）之间存在正相关。院前护士的同情心满意度（27.3 ± 9.81）处于中等水平，情商（28.0 ± 9.58）较高，尤其是在移情方面，而职业倦怠（22.5 ± 6.09）和压力（21.2 ± 4.3）则处于较高水平：研究发现，院前急救护士表现出适度的同情满意度和高于平均水平的情商，尤其是在感知和管理他人情绪方面。结论：院前急救护士的工作倦怠和创伤后应激水平较高：结论：职业倦怠和创伤后压力对院前急救护士的影响很大。提高情商对她们的福祉至关重要。护理管理者现在可以使用一种经过验证的可靠工具来进行评估。
The Impact of Emotional Intelligence on Nurses' Professional Quality of Life in Pre-Hospital Emergency Settings: A Multicentre Mixed-Method Study.
Background: Pre-hospital emergency nurses, frequently exposed to high-stress situations, are at risk for burnout and stress-related issues, affecting their overall well-being. The Professional Quality of Life (ProQoL) scale, widely used among hospital nurses, remains untested in pre-hospital emergency settings.
Aim: To adapt and validate the ProQoL scale for pre-hospital emergency contexts and explore the protective role of emotional intelligence in professional well-being.
Methods: A mixed-method study was conducted. The qualitative approach involved semi-structured interviews to inform the modification of items for adapting the ProQoL to the pre-hospital emergency setting. A quantitative method was applied to assess the relationship between emotional intelligence and professional well-being through content and face validity measures.
Results: Qualitative interviews suggested refining the ProQoL for pre-hospital emergency settings, emphasising factors such as job satisfaction and professional conduct. The revised 21-item Pre-Hospital Emergency-Professional Quality of Life (PHE-ProQoL) scale demonstrated strong content validity (I-CVI: 0.86-1, S-CVI: 0.9) and face validity. Significant correlations were observed between emotional intelligence and professional well-being, with negative correlations between emotional intelligence and both burnout (Pearson's r = -0.859) and post-traumatic stress (Pearson's r = -0.792), and a positive correlation with compassion satisfaction (Pearson's r = +0.917). Pre-hospital nurses displayed moderate levels of compassion satisfaction (27.3 ± 9.81), high emotional intelligence (28.0 ± 9.58), especially in empathy, and substantial levels of burnout (22.5 ± 6.09) and stress (21.2 ± 4.3).
Discussion: The study found that pre-hospital emergency nurses exhibit moderate compassion satisfaction and above-average emotional intelligence, particularly in perceiving and managing others' emotions. However, they also experience significant levels of burnout and post-traumatic stress.
Conclusions: Burnout and post-traumatic stress significantly affect pre-hospital emergency nurses. Enhancing emotional intelligence is crucial for their well-being. Nursing managers now have access to a validated and reliable tool to assess this.
期刊介绍：
The Journal of Clinical Nursing (JCN) is an international, peer reviewed, scientific journal that seeks to promote the development and exchange of knowledge that is directly relevant to all spheres of nursing practice. The primary aim is to promote a high standard of clinically related scholarship which advances and supports the practice and discipline of nursing. The Journal also aims to promote the international exchange of ideas and experience that draws from the different cultures in which practice takes place. Further, JCN seeks to enrich insight into clinical need and the implications for nursing intervention and models of service delivery. Emphasis is placed on promoting critical debate on the art and science of nursing practice.
JCN is essential reading for anyone involved in nursing practice, whether clinicians, researchers, educators, managers, policy makers, or students. The development of clinical practice and the changing patterns of inter-professional working are also central to JCN''s scope of interest. Contributions are welcomed from other health professionals on issues that have a direct impact on nursing practice.
We publish high quality papers from across the methodological spectrum that make an important and novel contribution to the field of clinical nursing (regardless of where care is provided), and which demonstrate clinical application and international relevance.
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