企业用户体验设计工作流程中的人工智能辅助:增强设计师的设计方案创作能力。

IF 3 Q2 COMPUTER SCIENCE, ARTIFICIAL INTELLIGENCE Frontiers in Artificial Intelligence Pub Date : 2024-11-12 eCollection Date: 2024-01-01 DOI:10.3389/frai.2024.1404647
Zijian Zhu, Hyemin Lee, Younghwan Pan, Pengyu Cai
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引用次数: 0

摘要

本研究探讨了人工智能工具对企业环境中设计师日常工作的影响,重点是设计任务书的创建和评估过程。鉴于 ChatGPT 先进的自然语言处理能力及其满足设计工作中复杂的交流和分析需求的潜力,我们选择了这一工具来研究其在设计师工作流程中的应用。通过专家访谈、实验测试和第三方专家评估,我们收集并分析了数据,以了解人工智能对工作流程的影响。研究结果表明,在大多数任务中,人工智能工具都能显著提升操作体验和主观感受。此外,本研究还通过用户体验地图对测试过程进行了直观比较,突出了人工智能对工作效率、信息检索、验证、分析、沟通和决策的积极影响。然而,在确保信息真实性、保护内容版权和维护职业身份方面仍然存在挑战。我们的主要目标是全面了解人工智能在商业环境中的应用现状及其对设计师角色的影响。通过分析现实世界的反馈,研究旨在找出企业中人工智能解决方案的优缺点,并提出切实可行的建议。这项研究强调了将人工智能思维融入工作流程并采用以人为本的方法对于企业工作环境未来发展的重要性。
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AI assistance in enterprise UX design workflows: enhancing design brief creation for designers.

The study explores the impact of AI tools on the daily tasks of designers in corporate environments, with a focus on the creation and evaluation processes of design briefs. Given ChatGPT's advanced natural language processing capabilities and its potential to meet the complex communication and analysis needs of design work, this tool was selected to investigate its application in designers' workflows. Through expert interviews, experimental testing, and third-party expert evaluations, we collected and analyzed data to understand the impact of AI on work processes. The findings indicate that AI tools significantly enhance both operational experience and subjective perceptions across most tasks. Additionally, the study provides a visual comparison of the testing process through a user experience map, highlighting AI's positive influence on work efficiency, information retrieval, verification, analysis, communication, and decision-making. However, challenges remain in ensuring information authenticity, protecting content copyright, and maintaining professional identity. The primary objective is to gain a comprehensive understanding of the current state of AI application in business contexts and its impact on designers' roles. By analyzing real-world feedback, the research aims to identify the strengths and weaknesses of AI solutions in enterprises and offer practical recommendations. The study underscores the importance of integrating AI thinking into workflows and adopting a human-centric approach for the future development of corporate work environments.

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来源期刊
CiteScore
6.10
自引率
2.50%
发文量
272
审稿时长
13 weeks
期刊最新文献
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