避免自我制裁的途径:消费者如何在违反美德的情况下给自己一个PASS

Stephanie C. Lin
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摘要

尽管消费者有将自己视为善良的动机,但他们通常会做出对自己或他人有害的行为,比如吃不健康的食物或拒绝亲社会的要求。我介绍了避免自我制裁的途径(PASS)模型,它解释了消费者如何在没有自我制裁的情况下违反他们的美德标准。该模型假设消费者有一个主观门槛,他们不能越过这个门槛,否则他们会招致自我制裁,并概述了消费者在不越过这个门槛的情况下屈服于不良行为诱惑的三种主要途径:基于自我的途径、基于行为的途径或基于阈值的途径。通过利用自我控制和道德决策之间的共同心理过程,PASS模型组织了市场营销、心理学、组织行为学和行为经济学等领域的文献中的自我制裁回避策略,为消费者从事伤害自己、他人和社会的适应不良行为的机制提供了一个全面而简洁的观点。
本文章由计算机程序翻译,如有差异,请以英文原文为准。

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Pathways for avoiding self-sanction: How consumers give themselves a PASS on virtue violations

Despite motivations to see themselves as virtuous, consumers commonly engage in behaviors that are bad for themselves or others, such as eating unhealthy food or refusing prosocial requests. I introduce the Pathways for Avoiding Self-Sanction (PASS) model, which explains how consumers violate their standards for virtue without self-sanction. This model posits that consumers have a subjective threshold that they must not cross lest they incur self-sanction and outlines three main pathways through which consumers succumb to the temptation of bad behaviors without crossing this threshold: the self-based path, the behavior-based path, or the threshold-based path. By drawing on shared psychological processes between self-control and moral decision-making, the PASS model organizes self-sanction avoidance strategies across literature in marketing, psychology, organizational behavior, and behavioral economics, offering a comprehensive and parsimonious view of the mechanisms through which consumers engage in maladaptive behaviors that harm themselves, others, and society.

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