Improving Interactions Around Student Concerns with Faculty

A new article proposes the benefits of medical school leaders supporting more positive interactions around student concerns about faculty and offers suggestions that are applicable in all higher education contexts. Dr. John A. Rankin, a professor in the University of Massachusetts Chan School of Medicine, argues that medical school administrators have an “opportunity to teach students to voice these concerns productively … and thereby to teach critical conflict management skills that will serve students throughout their careers.”