对患者满意度进行基准测试。

Best practices and benchmarking in healthcare : a practical journal for clinical and management application Pub Date : 1996-07-01

C M Lund

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摘要

询问病人是关键的一步——但病人满意度调查的形式对你的看法有重大影响。仔细设计。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Benchmarking patient satisfaction.

Asking the patient is a critical step-but the format of a patient satisfaction survey has a significant impact on your perceptions. Design it carefully.

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Best practices and benchmarking in healthcare : a practical journal for clinical and management application

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