Moving the organization to operate within team-based approaches.

Today's health care systems face enormous challenges. Market changes, workforce shortages, and the new consumerism force us to work in new ways. Inova Health System, a network of health care services providing care in suburban Northern Virginia, has embarked on team-based organizational strategies to meet these demands. We believe our success with team-based work can be attributed to several key factors. These factors are reviewed, and examples of work done in our System are highlighted. The lessons learned may provide insight into how various organizations strive toward team-based work.