{"title":"服务导向:it /S部门的生命线。","authors":"G J Mathieson","doi":"","DOIUrl":null,"url":null,"abstract":"<p><p>Sure, technical expertise is important. But without a positive, customer-oriented outlook, an otherwise competent information systems department will suffer, and may even fail. The director of Clinical Information Systems for Yale School of Medicine offers guidelines for an I/S department \"attitude check.\"</p>","PeriodicalId":79581,"journal":{"name":"Computers in healthcare","volume":"14 5","pages":"45, 47"},"PeriodicalIF":0.0000,"publicationDate":"1993-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Service orientation: the I/S department's lifeline.\",\"authors\":\"G J Mathieson\",\"doi\":\"\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<p><p>Sure, technical expertise is important. But without a positive, customer-oriented outlook, an otherwise competent information systems department will suffer, and may even fail. The director of Clinical Information Systems for Yale School of Medicine offers guidelines for an I/S department \\\"attitude check.\\\"</p>\",\"PeriodicalId\":79581,\"journal\":{\"name\":\"Computers in healthcare\",\"volume\":\"14 5\",\"pages\":\"45, 47\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"1993-05-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Computers in healthcare\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Computers in healthcare","FirstCategoryId":"1085","ListUrlMain":"","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Service orientation: the I/S department's lifeline.
Sure, technical expertise is important. But without a positive, customer-oriented outlook, an otherwise competent information systems department will suffer, and may even fail. The director of Clinical Information Systems for Yale School of Medicine offers guidelines for an I/S department "attitude check."
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