艾滋病患者对护理质量的认知。

Journal of health care marketing Pub Date : 1995-01-01

M R Fusilier, P M Simpson

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引用次数: 0

摘要

作者根据关于保健和服务营销质量的文献提出了一个模型，该模型确定了艾滋病患者护理质量的各个方面。在焦点小组中，应答者对结构性因素(如正规医院做法)和过程因素(包括护士对艾滋病治疗和问题的知识、普遍预防措施的使用、歧视问题、同情的表达以及向患者提供健康状况信息)表示关切。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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AIDS patients' perceptions of nursing care quality.

The authors propose a model, adapted from literature on quality in health care and services marketing, that identifies dimensions of quality in nursing care for persons with AIDS. In focus groups, respondents expressed concern about structural factors such as formal hospital practices, and process factors, which include nurses' knowledge of AIDS treatment and issues, their use of universal precautions, discrimination issues, expressions of empathy, and provision of health status information to the patient.

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Journal of health care marketing

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