定位信息通信技术在老年人护理中的好处。

Nils-Göran Olve, Vivian Vimarlund
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引用次数: 10

摘要

信息和通信技术(信通技术)的影响是间接的,取决于在卫生保健之外的做法和结构的重新设计。只有有关各方能够协调努力,利用新技术,才能实现改进。需要设计和实施一个跨越组织边界的变更工作实践和结构的“包”。这与引入新的信息和通信技术工具的一般概念非常不同。在引入新的信息通信技术系统之前进行“效益评估”的呼吁需要认识到这种复杂性。本文探讨了在提出新应用时如何使用分析和经济评价来改进决策。这是通过借鉴其他行业的经验来实现的。我们的结论是,应该分析整个“一揽子改革”对护理对象福利的影响,以及它对资本投资和劳动力投入的要求,特别是对能力需求的改变。对这种评价提出了一些概念和结构。
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Locating ICT's benefits in elderly care.

The impact of information and communication technology (ICT) is indirect and depends on redesign of practices and structures also outside health care. Improvements will only be realized if all parties involved can coordinate their efforts to take advantage of new technology. A 'package' of changed work practices and structures extending across organizational boundaries needs to be designed and implemented. This is very different from the common conception of introducing new ICT tools. Calls for 'evaluation of benefits' before new ICT systems are introduced need to recognize this complexity. This article investigates how analysis and economic evaluations can be used to improve decision-making when new applications are proposed. This is done by drawing parallels with experiences from other industries. We conclude that the entire 'change package' should be analysed for its consequences on the well-being of care recipients, and the requirements it presents for capital investments and changed labour inputs, in particular changed competence needs. Some concepts and structures are suggested for such evaluations.

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