质量、安全和以病人为中心的护理——巴基斯坦北部山区的梦想成真。美国芝加哥“2015质量、安全和以患者为中心的护理奖”获奖项目。

Kashif Jassani, Rozina Roshan Essani, Syed Nadeem Husain Abbas
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引用次数: 0

摘要

巴基斯坦北部地区全年气候恶劣,在基础设施、人力资源和供应链等方面都存在挑战。由于山体滑坡和地震影响到护理的连续性,该设施多次不得不紧急或临时转移到不同的地点。提供高质量的医疗保健往往资源限制难以到达的地区一直是AKHS,P的独特优势。为了打破流域人口获得优质医疗保健的障碍,AKHS,P开始实施,实现和维持ISO 9001:2008质量管理体系国际标准认证。本文将分享AKHS,P在获得和维持ISO 9001:2008国际质量管理体系认证方面的独特经验。经过地勤人员的不懈努力和辛勤工作;AKHS,P获得了ISO 9001:2008国际质量管理体系认证以及第一次监督审核,这本身证明了AKHS,P持续的质量体系,并确保了巴基斯坦北部山区的持续质量改进。
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Quality, Safety and Patient Centered Care--A Dream Come True in the Mountains of Northern Pakistan. An Award winning project of "2015 Quality, Safety & Patient Centered Care Award" at, Chicago USA.

Northern Pakistan remains very challenging terrain due to harsh weather all year round presenting an infrastructura, human resource and supply chain challenge of its own. Many times the facility had to move to different locations on emergency and ad hoc basis due to landslides, earthquakes affecting continuity of care. Providing quality healthcare to often resource constraint hard-to-reach areas has always been AKHS,P's unique forte. Breaking barriers for catchment population to access quality healthcare, AKHS,P embarked on an initiative of implementing, achieving and sustaining ISO 9001:2008 Quality Management System international standards certification. This article shares the unique experience of AKHS,P in achieving and sustaining ISO 9001:2008 International Quality Management System Certification. After untiring efforts and the hard work of ground staff; AKHS,P achieved ISO 9001:2008 International Quality Management System Certification as well as 1st Surveillance Audit which itself proved that AKHS,P sustained quality systems and ensured continuous quality improvement in the Mountains of Northern Pakistan.

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