急诊科工作场所暴力与工作压力之间的关系。

Lahya Afshari Saleh, Shabnam Niroumand, Zohreh Dehghani, Tahoura Afshari Saleh, Seyyed Mohammad Mousavi, Hosein Zakeri
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引用次数: 0

摘要

背景:工作场所暴力(WPV)是工作场所因素之一,会影响急救人员生活的许多方面。在本研究中,我们将调查 WPV 与职业压力之间的关系:我们以横断面研究设计的方式调查了 2017 年至 2018 年间马什哈德三家医院的急诊科(ED)工作人员。使用了世界卫生组织 WPV 和职业压力问卷,并对收集到的 200 份数据中的 171 份进行了分析。为了研究不同变量之间的关系,采用了t检验和逻辑回归:总体而言,58 名(34.5%)参与者报告在过去一年中受到过人身攻击,116 名(71.6%)受到过辱骂,76 名(44.4%)受到过欺凌/骚扰。男性报告的人身攻击(P 小于 0.001)、辱骂(P 小于 0.04)和欺凌/骚扰(P 小于 0.01)的经历更多。教育程度和时间轮班分别与身体暴力和欺凌/骚扰的发生频率有关(P 小于 0.03)。我们注意到,工作压力量表与某些类型的工作场所暴力之间存在关联,包括人身攻击(P=0.02)、欺凌/骚扰(P=0.006)和最近引用的暴力要求量表(P=0.07):结论:我们发现急诊室工作人员中WPV的发生率相当高。改善工作场所条件和减轻职业压力可降低 WPV 发生率。
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Relationship between workplace violence and work stress in the emergency department.

Background: Work place violence (WPV) is one of the workplace factors that can affect many aspects of the emergency staff's life. In this study, we are investigating the relationship between WPV and occupational stress.

Methods: We surveyed emergency department (ED) staff in a cross-sectional study design in three Mashhad Hospitals between 2017 and 2018. World Health Organization WPV and occupational stress questionnaire was used and 171 out of 200 collected data were analyzed. To investigate the relationship between different variables, t-test and logistic regression were implemented.

Results: In general, 58 (34.5%) participants had reported a physical assault, 116 (71.6%) verbal abuse, and 76 (44.4%) bullying/harassment within the past year. Males reported more experience of physical assault (P less than 0.001), verbal abuse (P less than 0.04) and bullying/harassment (P less than 0.01). The educational level and time shifts were associated with the frequency of physical violence and bullying/harassment (P less than 0.03), respectively. We noticed an association between the job stress scales and some types of work place violence including physical assault (P=0.02), bullying/harassment (P=0.006) and demands scale in recent cited violence (P=0.07).

Conclusions: We presented considerable prevalence of WPV among ED staff. Improving workplace condition and reducing occupational stress could be decrease WPV frequency.

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