Vice chairs for education as servant leaders: A convergent mixed-methods study

Background: Vice Chairs for Education are experienced educators who oversee a wide array of departmental activities. Through the lens of servant leadership, we investigate how Vice Chairs for Education approach the role, support others, and navigate complexities while impacting the clinical learning environment. Methods: A convergent mixed-methods study was conducted at our academic multi-institutional medical center. Semi-structured interviews were conducted and analyzed thematically from July to October 2019. CVs were collected; metrics were abstracted and analyzed descriptively. Qualitative and quantitative data were aligned, integrated, and verified. Results: In all, 14 of 16 (87.5%) Vice Chairs for Education responded. These Vice Chairs are MD faculty members from three affiliated hospitals representing 11 specialties. Five themes were identified. These Vice Chairs are trusted departmental leaders who attained the role through experience and engagement. Intentionally inclusive and collaborative, they build and sustain relationships while navigating challenges. They take pride in supporting others and prioritize mentorship. Relying on institutional knowledge, they unite educational efforts by building rapport and encouraging community. In addition to envisioning the development of their departments, Vice Chairs are eager to value them attentively and thoughtfully. Conclusion: Vice Chairs for Education embody servant leadership principles by supporting others, building community, embracing open communication, maintaining authenticity, modeling fairness, focusing on improvement, and navigating challenges. They know that prioritizing education is not a matter of chance and must be cultivated and even defended at times. Vice Chairs for Education embrace, unify, empower, and protect their trainees, colleagues, departments, and institution. Ultimately, as servant leaders, they demonstrate humility and professionalism.