Cecilia López-García, J. Ruiz-Hernández, Laura Llor-Zaragoza, Paloma Llor-Zaragoza, J. Jiménez-Barbero
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User Violence and Psychological Well-being in Primary Health-Care Professionals
It is estimated that one fourth of workplace violent incidents occur in the health sector. The aims of the present investigation are: a) to identify sociodemographic and work variables related to exposure to user violence in primary care professionals and b) to the impact of exposure to user violence on professionals’ psychological well-being, job satisfaction, and empathy. An empirical study with quantitative, descriptive, and transversal methodology was carried out with a sample of 574 professionals from 39 primary-care centers. The study revealed that variables of gender, professional tenure, continued training, and professional status are significantly associated with exposure to user violence. Likewise, the results that depending on professional status exposure to user violence, job satisfaction and professionals’ empathy have an impact on primary health-care workers’ General Health Questionnaire (GHQ) scores. In conclusion, exposure to non-physical user violence in primary-care professionals is associated with some sociodemographic and work characteristics.
期刊介绍:
The European Journal of Psychology Applied to Legal Context, the official journal of the Sociedad Española de Psicología Jurídica y Forense [Spanish Society of Forensic Psychology] and the Asociación Iberoamericana de Justicia Terapéutica [Latin-American Association of Therapeutic Jurisprudence], publishes empirical articles and meta-analytic reviews of topics dealing with psychology and law (e.g., legal decision making, eyewitness).
The journal is aimed at researchers, academics and professionals in Psychology, Law, Social Work, Forensic Sciences, Educators and, in general, people related with Social Sciences and the Law.