模糊AHP法是贸易公司业绩营销奖的依据

IF 1.2 4区 工程技术 Q4 ENGINEERING, INDUSTRIAL International Journal of Industrial Engineering-Theory Applications and Practice Pub Date : 2018-09-25 DOI:10.14445/23499362/IJIE-V5I3P102
A. Sultoni, Muhammad Prasha Risfi Silitonga, H. Purba
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引用次数: 0

摘要

各行各业的公司的成功取决于他们的工作价值观。在各种类型的公司中,营销部门的战略和绩效除了质量,服务,生产力等都有很大的影响。本研究的目的是利用模糊层次分析法对企业的绩效进行评价,以确定企业的营销绩效。此外,它还旨在根据绩效考核的加权标准确定公司对所取得成就的奖励。本研究的数据收集过程包括四种来源,即访谈、直接观察、外部数据和文献来源。本研究的营销绩效评价过程采用模糊层次分析法在“绩效”和“行为”两个子标准组中进行。所选两组标准的CR (consistency Ratio)值CR组≤0.1(“Performance”= 0.058;“行为”= 0.057),因此问卷中的数据是加权标准与局部加权标准的一致乘法,从而可以得到全局加权子标准。向营销人员赠送礼品对营销绩效有积极的影响。
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The Fuzzy AHP Method Approach is the Basis for Awarding Sales Marketing for the Achievements of Trading Companies
The success for every company from many field of businesses is depend from their work values. In various type of companies, strategies and performance of marketing division have a large influence in addition to quality, service, productivity etc. The purpose of this study is to know the marketing performance based on weighting criteria on Performance Evaluation with Fuzzy AHP method. In addition, it also aims to determine the rewards given by the company to achievement achieved based on weighting criteria based on performance appraisal. The data collection process in this study consists of four sources, namely interviews, direct observations, external data and literary sources. The Marketing performance evaluation process in this study carried out using the Fuzzy AHP method in two subcriteria groups, namely “Performance” and “Behavior”. The CR (Consistent Ratio) value of two selected criterion groups is CR group ≤ 0.1 (“Performance” = 0.058; “Behavior” = 0.057), so the data in the questionnaire is consistent Multiplication of weighting criteria with local weighting criteria, so that the global weighting sub-criteria can be obtained. Giving gifts to marketing has a positive impact on marketing performance.
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来源期刊
International Journal of Industrial Engineering-Theory Applications and Practice
International Journal of Industrial Engineering-Theory Applications and Practice Engineering-Industrial and Manufacturing Engineering
CiteScore
1.30
自引率
45.50%
发文量
31
期刊介绍: The journal emphasizes use of engineering design and analysis and strives to maintain a balance between research and application. The journal covers all aspects of industrial engineering, particularly: Data mining and Computational Intelligence; Production Planning and Control; Operation Research; Service Engineering (Healthcare, etc.); Sustainability (Energy, Environment, etc.); Information Systems and Technology; Management of Technology; Manufacturing; Work Measurement, Human Factors and Ergonomics; Quality, Reliability, Maintenance Engineering; Supply Chain Management; Logistics and Material Handling; Product Design and Development; Statistical Analysis; Modelling and Simulation; Homeland Security (Defense, Disaster Preparedeness, etc.)
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