谈判中的九度不确定性

IF 0.8 4区 管理学 Q4 MANAGEMENT Negotiation Journal Pub Date : 2023-03-27 DOI:10.1111/nejo.12426
M. Schauer, Johann M. Majer, Roman Trötschel
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引用次数: 0

摘要

谈判等联合决策过程在从商业和政治到可持续性相关谈判的各种社会背景下发挥着至关重要的作用。新冠肺炎疫苗供应谈判是谈判如何在克服社会挑战方面发挥重要作用的最突出例子之一。这些谈判将焦点放在了联合决策的一个方面,这一方面一直是谈判研究人员和从业者非常感兴趣的,但在经验上仍然研究不足——不确定性的影响。在本文中,我们以欧盟与制药公司之间的新冠肺炎疫苗供应谈判为例,制定了谈判中的不确定性框架。更具体地说,我们根据数学考虑(即风险、模糊性和不确定性之间的区别)以及更多的间接因素对不同类型的不确定性进行分类。为此,我们将Dewulf和Biesbroek提出的环境治理中的九种不确定性适应了更为普遍的谈判背景。我们首先区分不确定性的三个性质(即缺乏知识、不可预测性和解释)和不确定性的两个对象(即基于问题、基于策略和基于上下文)。其次,我们说明了谈判者在处理不确定性时面临的心理障碍,然后就如何管理不同类型的不确定性向从业者提出建议。总的来说,我们的目标是激发对混合动机决策中不确定性影响的调查,同时帮助谈判教师和从业者更好地应对特定类型的不确定性带来的额外需求。©2023作者。Wiley Periodicals LLC代表哈佛学院院长和研究员出版的《谈判杂志》。
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Nine Degrees of Uncertainty in Negotiations
Joint decision-making processes such as negotiations play a vital role in diverse societal contexts spanning from business and politics to sustainability-related negotiations. One of the most prominent examples of how negotiations play an important role in overcoming societal challenges was the COVID-19 vaccine supply negotiations. These negotiations have put the spotlight on an aspect of joint decision-making that always has been of great interest to both negotiation researchers and practitioners yet remains empirically understudied—the effect of uncertainty. In the present article, we develop a framework of uncertainty in negotiation using the COVID-19 vaccine supply negotiations between the European Union and pharmaceutical companies as an example. More specifically, we categorize different kinds of uncertainty based both on mathematical considerations (i.e., differentiation between risk, ambiguity, and uncertainty) as well as on more circumstantial factors. To do so, we adapted the nine kinds of uncertainty in environmental governance proposed by Dewulf and Biesbroek to the more general context of negotiations. We first differentiate between three natures of uncertainty (i.e., lack of knowledge, unpredictability, and interpretations) and three objects of uncertainty (i.e., issue-based, strategy-based, and context-based). Second, we illustrate the psychological barriers that negotiators face when handling uncertainty, before concluding with proposals for practitioners on how to manage different kinds of uncertainty. Overall, we aim at stimulating investigations of the effects of uncertainty in mixed-motive decision-making while simultaneously helping negotiation teachers and practitioners better cope with the additional demands created by specific kinds of uncertainty. © 2023 The Authors. Negotiation Journal published by Wiley Periodicals LLC on behalf of President and Fellows of Harvard College.
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来源期刊
CiteScore
1.80
自引率
12.50%
发文量
36
期刊介绍: Negotiation Journal is committed to the development of better strategies for resolving differences through the give-and-take process of negotiation. Negotiation Journal"s eclectic, multidisciplinary approach reinforces its reputation as an invaluable international resource for anyone interested in the practice and analysis of negotiation, mediation, and conflict resolution including: - educators - researchers - diplomats - lawyers - business leaders - labor negotiators - government officials - and mediators
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