Durable supports for refugees in higher education through resisting short-termism and organisational memory loss: illustrative cases from Australia and Germany

ABSTRACT Recently, an increasing number of students from refugee and asylum-seeking backgrounds (SRABs) entering universities in settlement countries such as Australia and Germany have necessitated the establishment of a variety of supports, both as formal programs and informal ad-hoc networks. However, to date, little attention has been paid to the organisational conditions surrounding such supports. This study thus examined these conditions through the conceptual lens of organisational memory loss. Based on the two illustrative cases of Australia and Germany, it was described how building durable and responsive supports for SRABs is undermined by structural, ideological, and temporal imperatives that erode the possibilities for a sharable organisational memory. Furthermore, it was argued that similar to global arguments for durable pathways to settlement, universities need to develop and deliver lasting expertise and durable student supports by focusing on preserving organisational memory.