急诊手术安排软件能改善住院患者的时间管理和生活质量吗?

James Lee, Ahmed A. Aoude, Becher Alhalabi, Ayden Watt, L. Lessard
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引用次数: 0

摘要

背景:手术室的效率是无价的。特别是在公共卫生系统中,在资源有限和患者负荷高的情况下,高效的系统是持续提供高质量医疗服务的基础。除了对患者产生影响外,实施高效的医疗保健工具还有可能提高员工的生活质量。面对日益增长的外科住院医师减员和医护人员的职业倦怠,标准实践的发展,如实施每周80小时工作制,对于提高生活质量是必要的。材料和方法:在指导用户(医生和护士)使用一种新的在线调度软件(ORNET.CA)后,在一级创伤中心创建、安装和试用。然后向所有用户分发了一份包含20个项目的调查,以评估软件的实施对他们生活质量的影响。结果:ORnet改善了医院工作人员和医生之间的沟通,减少了工作流程的中断,提高了工作环境的质量。调查显示,60%的住院医师和50%的主治医师认为ORNET。CA提高了他们的生活质量。结论:我们提供了一种新的急诊手术室调度系统的数据,该系统允许外科住院医师和主治医生更好地计划他们的值班。工作人员(住院医师和医生)报告的调查结果表明,该系统的实施改善了生活质量,减少了压力和焦虑水平。
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Can an Emergency Surgery Scheduling Software Improve Residents’ Time Management and Quality of Life?
Background: Operating room efficiency is invaluable.  Particularly in public health systems, where resources are limited and patient loads are high, efficient systems underpin the continued delivery of high quality care. In addition to impacting patients, the implementation of efficient healthcare tools has the potential to improve staff quality of life. In the face of growing surgical resident attrition and healthcare worker burnout, developments in standard practice, such as the implementation of the 80-hour work week, are necessary to improve quality of life. Materials and methods: A new online scheduling software (ORNET.CA) was created, installed, and piloted in a Level I Trauma Center after instructing users (physicians and nurses) on its use. A 20-item survey was then distributed to all users to assess the effect implementation of the software had on their quality of life. Results: ORnet was shown to improve communication between hospital staff and physicians, reduce workflow interruptions, and improve the quality of the working environment. The survey showed that 60% of residents and 50% of attending staff believed that ORNET.CA improved their quality of life. Conclusions: We present data from a novel emergency operating room scheduling system that allowed surgical residents and attending physicians to better plan their on-call shifts. Staff (resident and physician) reported survey results suggest that implementation of this system resulted in an improved quality of life and a decrease in stress and anxiety levels.
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12 weeks
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