将以用户为中心的设计应用于档案

IF 1.3 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Archives and Manuscripts Pub Date : 2020-09-01 DOI:10.1080/01576895.2020.1798790
Michael Smith, Janet Villata
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引用次数: 2

摘要

悉尼市政府采用了以用户为中心的设计方法来改造其档案系统和流程,以满足用户的需求。转型的关键是设计和实施一个新的档案管理系统的项目,该系统具有数字保存功能和一个可公开访问的用户门户。本文探讨了档案实践和用户体验之间的紧张关系,以及当用户被置于设计活动的中心时实际发生的情况。
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Applying user centred design to Archives
ABSTRACT The City of Sydney adopted a user centred design approach to transform its archives systems and processes to meet user needs. Key to the transformation was a project to design and implement a new archives management system, complete with digital preservation functionality and a publicly accessible user portal. This paper examines tensions between archival practice and the user experience, and what actually happens when the user is placed at the centre of design initiatives.
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来源期刊
Archives and Manuscripts
Archives and Manuscripts INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
1.30
自引率
0.00%
发文量
6
期刊最新文献
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